Shan Ling Pan
Orcid: 0000-0003-3762-4629Affiliations:
- University of New South Wales, Sydney, NSW, Australia
- National University of Singapore, Singapore
According to our database1,
Shan Ling Pan
authored at least 207 papers
between 1998 and 2024.
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Bibliography
2024
J. Assoc. Inf. Sci. Technol., January, 2024
2023
Managing historical conditions in information systems strategizing: An imprinting perspective.
J. Strateg. Inf. Syst., December, 2023
Artificial intelligence for digital sustainability: An insight into domain-specific research and future directions.
Int. J. Inf. Manag., October, 2023
J. Strateg. Inf. Syst., September, 2023
Leveraging IS-based Energy Systems for Energy Poverty Alleviation in Zambia: An Interpretive Case Study.
Proceedings of the 27th Pacific Asia Conference on Information Systems, 2023
2022
Climate-intelligent cities and resilient urbanisation: Challenges and opportunities for information research.
Int. J. Inf. Manag., 2022
Digital sustainability, climate change, and information systems solutions: Opportunities for future research.
Int. J. Inf. Manag., 2022
Orchestrating big data analytics capability for sustainability: A study of air pollution management in China.
Inf. Manag., 2022
Big data analytics, resource orchestration, and digital sustainability: A case study of smart city development.
Gov. Inf. Q., 2022
Designing a Virtual Reality Video for Disability Inclusion: An Action Design Research.
Proceedings of the 43rd International Conference on Information Systems, 2022
Proceedings of the 30th European Conference on Information Systems, 2022
2021
The citizen-led information practices of ICT4D in rural communities of China: A mixed-method study.
Int. J. Inf. Manag., 2021
Platform-based customer agility: An integrated framework of information management structure, capability, and culture.
Int. J. Inf. Manag., 2021
Designing for the future in the age of pandemics: a future-ready design research (FRDR) process.
Eur. J. Inf. Syst., 2021
Sustainability Design Principles for a Wildlife Management Analytics System: An Action Design Research.
Eur. J. Inf. Syst., 2021
2020
Data Analytics Contributes to Better Decision-Making Beyond Organizational Boundaries.
MIS Q. Executive, 2020
Organizational Sensemaking in ERP Implementation: The Influence of Sensemaking Structure.
MIS Q., 2020
Social informatics of information value cocreation: A case study of xiaomi's online user community.
J. Assoc. Inf. Sci. Technol., 2020
Advancing Qualitative IS Research Methodologies: Expanding Horizons and Seeking New Paths.
J. Assoc. Inf. Syst., 2020
Usable, in-use, and useful research: A 3U framework for demonstrating practice impact.
Inf. Syst. J., 2020
From fighting COVID-19 pandemic to tackling sustainable development goals: An opportunity for responsible information systems research.
Int. J. Inf. Manag., 2020
Information resource orchestration during the COVID-19 pandemic: A study of community lockdowns in China.
Int. J. Inf. Manag., 2020
Inf. Manag., 2020
Actualizing business analytics for organizational transformation: A case study of Rovio Entertainment.
Eur. J. Oper. Res., 2020
Proceedings of the 24th Pacific Asia Conference on Information Systems, 2020
Digital Imprinting: The Role of History in Digital Strategising at a Predigital Organisation.
Proceedings of the 24th Pacific Asia Conference on Information Systems, 2020
2019
Affordances, experimentation and actualization of FinTech: A blockchain implementation study.
J. Strateg. Inf. Syst., 2019
Artificial intelligence in healthcare robots: A social informatics study of knowledge embodiment.
J. Assoc. Inf. Sci. Technol., 2019
Platform Leadership: Managing Boundaries for the Network Growth of Digital Platforms.
J. Assoc. Inf. Syst., 2019
Realising platform operational agility through information technology-enabled capabilities: A resource-interdependence perspective.
Inf. Syst. J., 2019
Developing community capability for e-commerce development in rural China: A resource orchestration perspective.
Inf. Syst. J., 2019
Social media empowerment in social movements: power activation and power accrual in digital activism.
Eur. J. Inf. Syst., 2019
Knowledge Embodiment of Human and Machine Interactions: robotic-Process-Automation at the Finland Government.
Proceedings of the 27th European Conference on Information Systems, 2019
2018
MIS Q. Executive, 2018
Digitally enabled affordances for community-driven environmental movement in rural Malaysia.
Inf. Syst. J., 2018
From a marketplace of electronics to a digital entrepreneurial ecosystem (DEE): The emergence of a meta-organization in Zhongguancun, China.
Inf. Syst. J., 2018
Proceedings of the 22nd Pacific Asia Conference on Information Systems, 2018
2017
Managing User Diversity in ES Pre-Implementation Through Discursive Framing: A Spatiotemporal Analysis.
IEEE Trans. Engineering Management, 2017
Strategy, Resource Orchestration and E-commerce Enabled Social Innovation in Rural China.
J. Strateg. Inf. Syst., 2017
Digitally enabled disaster response: the emergence of social media as boundary objects in a flooding disaster.
Inf. Syst. J., 2017
Digitally enabled crime-fighting communities: Harnessing the boundary spanning competence of social media for civic engagement.
Inf. Manag., 2017
Boundary permeability and online-offline hybrid organization: A case study of Suning, China.
Inf. Manag., 2017
The Social Implications of Information Systems: Case Studies of Digitally-Enabled Social Innovation.
Proceedings of the 21st Pacific Asia Conference on Information Systems, 2017
Proceedings of the International Conference on Information Systems, 2017
Exploring Social Media Affordances in Natural Disaster: Case Study of 2015 Myanmar Flood.
Proceedings of the Australasian Conference on Information Systems, 2017
2016
The Emergence of Self-Organizing E-Commerce Ecosystems in Remote Villages of China: A Tale of Digital Empowerment for Rural Development.
MIS Q., 2016
Developing a Leading Digital Multi-sided Platform: Examining IT Affordances and Competitive Actions in Alibaba.com.
Commun. Assoc. Inf. Syst., 2016
Proceedings of the 20th Pacific Asia Conference on Information Systems, 2016
The Development of Transformation Ambidexterity: a Comparative Study of Four Leading IT Organizations.
Proceedings of the 20th Pacific Asia Conference on Information Systems, 2016
Towards a Self-Organizing Digital Business Ecosystem: Examining IT-Enabled Boundary Spanning Practice of China's LeEco.
Proceedings of the International Conference on Information Systems, 2016
Proceedings of the International Conference on Information Systems, 2016
Digital Entrepreneurship of Born Digital and Grown Digital Firms: Comparing the Effectuation Process of Yihaodian and Suning.
Proceedings of the International Conference on Information Systems, 2016
Examining the Role of Social Media for Social Development: Lessons from Malaysian Soup Kitchens.
Proceedings of the 49th Hawaii International Conference on System Sciences, 2016
2015
Harnessing collective IT resources for sustainability: Insights from the green leadership strategy of China mobile.
J. Assoc. Inf. Sci. Technol., 2015
The Role of IS Capabilities in the Development of Multi-Sided Platforms: The Digital Ecosystem Strategy of Alibaba.com.
J. Assoc. Inf. Syst., 2015
ICT-Enabled Community Empowerment in Crisis Response: Social Media in Thailand Flooding 2011.
J. Assoc. Inf. Syst., 2015
Examining how firms leverage IT to achieve firm productivity: RBV and dynamic capabilities perspectives.
Inf. Manag., 2015
Developing focal capabilities for e-commerce adoption: A resource orchestration perspective.
Inf. Manag., 2015
A Process Model of Effective Improvisation: Lessons from Tencent's Product Development.
Proceedings of the 19th Pacific Asia Conference on Information Systems, 2015
Digitally Enabled Social Innovation: A Case Study of Community Empowerment in Rural China.
Proceedings of the International Conference on Information Systems, 2015
Digital Enablement: Social Media in Empowering the Grassroot Environmental Movement of Malaysia.
Proceedings of the International Conference on Information Systems, 2015
2014
Achieving IT-Enabled Enterprise Agility in China: An IT Organizational Identity Perspective.
IEEE Trans. Engineering Management, 2014
Erratum to "Business Model and Tactical Choices in IT-enabled Product Creation: Interplay of Effectuation and Causation Processes" [May 14 213-224].
IEEE Trans. Engineering Management, 2014
Business Models and Tactics in New Product Creation: The Interplay of Effectuation and Causation Processes.
IEEE Trans. Engineering Management, 2014
Site-shifting as the source of ambidexterity: Empirical insights from the field of ticketing.
J. Strateg. Inf. Syst., 2014
The role of organisational interdependencies and asset orchestration in business integration: A case study of M.com.
Int. J. Inf. Manag., 2014
Routine reconfiguration in traditional companies' e-commerce strategy implementation: A trajectory perspective.
Inf. Manag., 2014
Developing information processing capability for operational agility: implications from a Chinese manufacturer.
Eur. J. Inf. Syst., 2014
Spanning Knowledge Boundaries in Offshore Insourcing through Organizational Learning: a Case Study of Bankco.
Proceedings of the 18th Pacific Asia Conference on Information Systems, 2014
An Information Processing Perspective of Digital Social Innovation: Insights from China's Taobao Villages.
Proceedings of the International Conference on Information Systems, 2014
The roles of opportunity processes in a social business model: insights from China's e-commerce villages.
Proceedings of the International Conference on Information Systems, 2014
Leveraging IT in Slack Resources Redeployment: A Development towards Resource Fluidity.
Proceedings of the International Conference on Information Systems, 2014
Proceedings of the International Conference on Information Systems, 2014
2013
How to Balance Sustainability and Profitability in Technology Organizations: An Ambidextrous Perspective.
IEEE Trans. Engineering Management, 2013
Boundary spanning by design: Toward aligning boundary-spanning capacity and strategy in IT outsourcing.
IEEE Trans. Engineering Management, 2013
Developing the Agile IS Development Practices in Large-Scale IT Projects: The Trust-Mediated Organizational Controls and IT Project Team Capabilities Perspectives.
J. Assoc. Inf. Syst., 2013
Examining the influence of modularity and knowledge management (KM) on dynamic capabilities: Insights from a call center.
Int. J. Inf. Manag., 2013
The role of feedback in changing organizational routine: A case study of Haier, China.
Int. J. Inf. Manag., 2013
Eur. J. Inf. Syst., 2013
Interdependencies and Collaborative Action for Platform Leadership: A Comparative Analysis of Two Leading Chinese Multi-Sided Digital Platforms.
Proceedings of the 17th Pacific Asia Conference on Information Systems, 2013
The Emergence of Social Media as Boundary Objects in Crisis Response: A Collective Action Perspective.
Proceedings of the International Conference on Information Systems, 2013
Information System Strategy for Opportunity Discovery and Exploitation: Insights from Business Model Transformation.
Proceedings of the International Conference on Information Systems, 2013
Towards A Two-Sided Online Platform: The Case Of China's Largest Online Ticketing Firm.
Proceedings of the 21st European Conference on Information Systems, 2013
2012
Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey.
Inf. Syst. Res., 2012
Resource management activities in healthcare information systems: A process perspective.
Inf. Syst. Frontiers, 2012
Int. J. Inf. Manag., 2012
A bricolage perspective on healthcare information systems design: an improvisation model.
Data Base, 2012
The co-evolution of communities of practice and knowledge management in organizations.
Data Base, 2012
Proceedings of the International Conference on Information Systems, 2012
Being Responsive to Your Customer: Developing Customer Agility through Information Management.
Proceedings of the International Conference on Information Systems, 2012
Leveraging Social Capital and Absorptive Capacity for Knowledge Integration: a Case Study of a Cross-Organization IT Project.
Proceedings of the 20th European Conference on Information Systems, 2012
2011
Transition to IS Project De-Escalation: An Exploration Into Management Executives' Influence Behaviors.
IEEE Trans. Engineering Management, 2011
Delivering Knowledge Across Boundaries: A Case Study of Bankco's Offshoring Projects.
Pac. Asia J. Assoc. Inf. Syst., 2011
Examining the Strategic Alignment and Implementation Success of a KMS: A Subculture-Based Multilevel Analysis.
Inf. Syst. Res., 2011
Demystifying case research: A structured-pragmatic-situational (SPS) approach to conducting case studies.
Inf. Organ., 2011
Eur. J. Inf. Syst., 2011
Proceedings of the Pacific Asia Conference on Information Systems, 2011
Understanding Organizational Agility Development For Government - A Process Model Of Resource Configuration.
Proceedings of the Pacific Asia Conference on Information Systems, 2011
Evolving IT Organizational Identity as a Source of IT-enabled Enterprise Agility in China.
Proceedings of the International Conference on Information Systems, 2011
Attaining and Enacting Green Leadership: Insights from the Green IT Initiatives of China Mobile.
Proceedings of the International Conference on Information Systems, 2011
Studying China's IT Services Industry: Generalizations, Particularities, and the Competitive Outlook.
Proceedings of the International Conference on Information Systems, 2011
Developing Routinized Information Processing Capabilities for Operational Agility: Insights from China.
Proceedings of the International Conference on Information Systems, 2011
Bridging Boundaries in Offshore Outsourcing Organizations: A Case Study of Promoting KM System Initiatives in Wipro Technologies.
Proceedings of the 44th Hawaii International International Conference on Systems Science (HICSS-44 2011), 2011
The implementation success of healthcare information systems: a business-IT alignment perspective.
Proceedings of the 19th European Conference on Information Systems, 2011
2010
The Strategic Implications of Web Technologies: A Process Model of How Web Technologies Enhance Organizational Performance.
IEEE Trans. Engineering Management, 2010
Delivering Knowledge across Boundaries: A Process Model of Knowledge Delivery in Offshoring Projects.
Proceedings of the Pacific Asia Conference on Information Systems, 2010
Process Model of Customer-Centric E-Government Enabled Service Transformation: Insights from MINDEF's Portal Implementation Experience.
Proceedings of the E-Government, E-Services and Global Processes, 2010
Enabling Agility through Routinized Improvisation in IT Deployment: The Case of Chang Chun Petrochemicals.
Proceedings of the International Conference on Information Systems, 2010
Evolutionary sensemaking in Enterprise Applications Implementation: Insights from a State-Owned Enterprise in China.
Proceedings of the International Conference on Information Systems, 2010
Developing a Customer-Centric, Inclusive eGovernment: Lessons from the Central Provident fund Board of Singapore.
Proceedings of the International Conference on Information Systems, 2010
Transforming Organizational Capabilities into Agile IT Adoption: A Case Study of Beijing International Airport.
Proceedings of the International Conference on Information Systems, 2010
Proceedings of the International Conference on Information Systems, 2010
2009
Managing Information Technology Project Escalation and De-Escalation: An Approach-Avoidance Perspective.
IEEE Trans. Engineering Management, 2009
Customer-centric relationship management system development: A generative knowledge integration perspective.
J. Syst. Inf. Technol., 2009
The role of IT in crisis response: Lessons from the SARS and Asian Tsunami disasters.
J. Strateg. Inf. Syst., 2009
Inf. Manag., 2009
Leveraging Digital Business Ecosystems for Enterprise Agility: The Tri-Logic Development Strategy of Alibaba.com.
Proceedings of the International Conference on Information Systems, 2009
Proceedings of the 17th European Conference on Information Systems, 2009
2008
Proceedings of the Soft Computing for Knowledge Discovery and Data Mining, 2008
User engagement in e-government systems implementation: A comparative case study of two Singaporean e-government initiatives.
J. Strateg. Inf. Syst., 2008
J. Enterp. Inf. Manag., 2008
Int. J. Inf. Manag., 2008
Managing emerging technology and organizational transformation: An acculturative analysis.
Inf. Manag., 2008
E-government implementation: A macro analysis of Singapore's e-government initiatives.
Gov. Inf. Q., 2008
Proceedings of the Information Systems Development, 2008
Strategic Online Communities: How Online Communities Facilitate Business Strategies to Enhance Organizational Performance.
Proceedings of the International Conference on Information Systems, 2008
Proceedings of the 16th European Conference on Information Systems, 2008
2007
The Dynamics of Implementing and Managing Modularity of Organizational Routines During Capability Development: Insights From a Process Model.
IEEE Trans. Engineering Management, 2007
J. Assoc. Inf. Sci. Technol., 2007
Overcoming knowledge management challenges during ERP implementation: The need to integrate and share different types of knowledge.
J. Assoc. Inf. Sci. Technol., 2007
Towards understanding the roles of social capital in knowledge integration: A case study of a collaborative information systems project.
J. Assoc. Inf. Sci. Technol., 2007
Managing Stakeholder Interests in E-Government Implementation: Lessons Learned from a Singapore E-Government Project.
Int. J. Electron. Gov. Res., 2007
E-Government Implementation: Balancing Collaboration and Control in Stakeholder Management.
Int. J. Electron. Gov. Res., 2007
Managing IT-enabled transformation in the public sector: A case study on e-government in South Korea.
Gov. Inf. Q., 2007
Enterprise Systems Use: Towards a Structurational Analysis of Enterprise Systems Induced Organizational Transformation.
Commun. Assoc. Inf. Syst., 2007
Commun. ACM, 2007
Managing A Feature-Function-Stakeholder (FFS) Fit Process in An Enterprise System Implementation.
Proceedings of the International Conference on Information Systems, 2007
The Value of E-Business: How Web Assimilation Leads to Better Organizational Performance.
Proceedings of the International Conference on Information Systems, 2007
2006
Knowledge acquisition and revision using neural networks: an application to a cross-national study of brand image perception.
J. Oper. Res. Soc., 2006
J. Assoc. Inf. Sci. Technol., 2006
Escalation and de-escalation of commitment: a commitment transformation analysis of an e-government project.
Inf. Syst. J., 2006
The impacts of social capital on information technology outsourcing decisions: A case study of a Taiwanese high-tech firm.
Int. J. Inf. Manag., 2006
Escalation and de-escalation of commitment to information systems projects: Insights from a project evaluation model.
Eur. J. Oper. Res., 2006
Towards a holistic perspective of customer relationship management (CRM) implementation: A case study of the Housing and Development Board, Singapore.
Decis. Support Syst., 2006
Decis. Support Syst., 2006
Decis. Support Syst., 2006
Towards a process model of information systems implementation: the case of customer relationship management (CRM).
Data Base, 2006
Customer-Centric IS Application Development: Lessons From a Case of Developing an Online Auction Site.
Commun. Assoc. Inf. Syst., 2006
The Use of Enterprise Systems in a Malaysian Company: A Social Integration Perspective.
Proceedings of the Pacific Asia Conference on Information Systems, 2006
Viewing Information Technology Outsourcing Organizations Through a Postcolonial Lens.
Proceedings of the Social Inclusion: Societal and Organizational Implications for Information Systems, 2006
Escalation and De-escalation of Commitment to Information Systems Projects: Insights from an Approach-Avoidance Process Model.
Proceedings of the International Conference on Information Systems, 2006
Proceedings of the International Conference on Information Systems, 2006
Resource Enactment in e-Government Systems Implementation: A Case Study on the E-File System in Singapore.
Proceedings of the International Conference on Information Systems, 2006
Proceedings of the Fourteenth European Conference on Information Systems, 2006
2005
Separating core and noncore knowledge: an application of neural network rule extraction to a cross-national study of brand image perception.
IEEE Trans. Syst. Man Cybern. Part C, 2005
IEEE Trans. Syst. Man Cybern. Part C, 2005
Managing knowledge integration in a national health-care crisis: lessons learned from combating SARS in Singapore.
IEEE Trans. Inf. Technol. Biomed., 2005
E-Government Capabilities and Crisis Management: Lessons from Combating SARS in Singapore.
MIS Q. Executive, 2005
Automatic knowledge extraction from survey data: learning <i>M</i>-of-<i>N</i> constructs using a hybrid approach.
J. Oper. Res. Soc., 2005
Managing knowledge conflicts in an interorganizational project: A case study of the Infocomm Development Authority of Singapore.
J. Assoc. Inf. Sci. Technol., 2005
The roles of enterprise systems in e-initiative implementation: A case study of PowerCo.
Int. J. Inf. Manag., 2005
Int. J. Enterp. Inf. Syst., 2005
Managing user acceptance towards enterprise resource planning (ERP) systems - understanding the dissonance between user expectations and managerial policies.
Eur. J. Inf. Syst., 2005
The Impact of Ubiquitous Computing Technologies on Business Process Change and Management: The Case of Singapore's National Library Board.
Proceedings of the Designing Ubiquitous Information Environments: Socio-Technical Issues and Challenges, 2005
Towards the Restoration of Public Trust in Electronic Governments: A Case Study of the E-Filing System in Singapore.
Proceedings of the 38th Hawaii International Conference on System Sciences (HICSS-38 2005), 2005
Proceedings of the 13th European Conference on Information Systems, 2005
2004
J. Strateg. Inf. Syst., 2004
Knowledge Management Initiatives in a Global IT Outsourcing Company: a Case Study of Infosys Technologies.
J. Inf. Knowl. Manag., 2004
Using Stakeholder Theory to Analyze Knowledge Sharing During Enterprise Systems Implementations.
Proceedings of the Pacific Asia Conference on Information Systems, 2004
Proceedings of the Pacific Asia Conference on Information Systems, 2004
Enterprise System as an Orchestrator of Dynamic Capability Development: A Case Study of the IRAS and TechCo.
Proceedings of the Information Systems Research, 2004
Proceedings of the 13th European Conference on Information Systems, 2004
Unfreezing-changing-refreezing of actors' commitment: the transition from escalation to de-escalation of commitment to information technology projects.
Proceedings of the 13th European Conference on Information Systems, 2004
Consequences of implementing knowledge management initiatives in different organizational subcultures.
Proceedings of the 13th European Conference on Information Systems, 2004
Managing Multiple Identities in Organization-wide KM: A Case Study of Wipro Technologies.
Proceedings of the 10th Americas Conference on Information Systems, 2004
Leveraging E-government Infrastructure for Crisis Management: Lessons from Managing SARS Outbreak in Singapore.
Proceedings of the 10th Americas Conference on Information Systems, 2004
2003
IEEE Trans. Engineering Management, 2003
Bridging communities of practice with information technology in pursuit of global knowledge sharing.
J. Strateg. Inf. Syst., 2003
Implementing enterprise resource planning and knowledge management systems in tandem: fostering efficiency and innovation complementarity.
Inf. Organ., 2003
Managing e-transformation in the public sector: an e-government study of the Inland Revenue Authority of Singapore (IRAS).
Eur. J. Inf. Syst., 2003
Decis. Support Syst., 2003
Proceedings of the Seventh Pacific Asia Conference on Information Systems, 2003
Implementing Global Information Technology Product in a Localized Context: An Exploratory Study of ERP System Implementation in China.
Proceedings of the Organizational Information Systems in the Context of Globalization, 2003
E-governance: towards a strategic convergence of stakeholder interests.
Proceedings of the 11th European Conference on Information Systems, 2003
Proceedings of the 9th Americas Conference on Information Systems, 2003
2002
Exploring the Critical Success Factors for Customer Relationship Management and Electronic Customer Relationship Management Systems.
Proceedings of the International Conference on Information Systems, 2002
2001
Knowledge Sharing Through Intranet-Based Learning: A Case Study of an Online Learning Center.
J. Organ. Comput. Electron. Commer., 2001
The process of global knowledge integration: a case study of a multinational investment bank's Y2K program.
Eur. J. Inf. Syst., 2001
Proceedings of the Fifth Pacific Asia Conference on Information Systems, 2001
Proceedings of the Fifth Pacific Asia Conference on Information Systems, 2001
Proceedings of the Fifth Pacific Asia Conference on Information Systems, 2001
Proceedings of the International Conference on Information Systems, 2001
Proceedings of the 9th European Conference on Information Systems, 2001
Knowledge integration processes within the context of enterprise resources planning (ERP) systems implementation.
Proceedings of the 9th European Conference on Information Systems, 2001
2000
Managing Knowledge in Electronic Commerce Era: A Case Study of an On-Line Learning Centre.
Proceedings of the Fourth Pacific Asia Conference on Information Systems, 2000
Knowledge Integration: Learning from the Millennium Bug Experience: A Case Study of NatWest Bank Global Financial Markets.
Proceedings of the 8th European Conference on Information Systems, 2000
1998
J. Knowl. Manag., 1998