Varun Nathan

According to our database, Varun Nathan authored at least 6 papers between 2023 and 2026.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2026

Tool-Aware Planning in Contact Center AI: Evaluating LLMs through Lineage-Guided Query Decomposition.

Varun Nathan, Shreyas Guha, Ayush Kumar

CoRR, February, 2026

2025

Why Synthetic Isn't Real Yet: A Diagnostic Framework for Contact Center Dialogue Generation.

Rishikesh Devanathan, Varun Nathan, Ayush Kumar

CoRR, August, 2025

2023

Towards Probing Contact Center Large Language Models.

Varun Nathan, Ayush Kumar, Digvijay Ingle, Jithendra Vepa

CoRR, 2023

Tailored Real-Time Call Summarization System for Contact Centers.

Aashraya Sachdeva, Sai Nishanth Padala, Anup Pattnaik, Varun Nathan, Cijo George, Ayush Kumar, Jithendra Vepa

Proceedings of the 24th Annual Conference of the International Speech Communication Association, 2023

What questions are my customers asking?: Towards Actionable Insights from Customer Questions in Contact Center Calls.

Varun Nathan, Devashish Deshpande, Ayush Kumar, Cijo George, Jithendra Vepa

Proceedings of the 24th Annual Conference of the International Speech Communication Association, 2023

Investigating the Role and Impact of Disfluency on Summarization.

Varun Nathan, Ayush Kumar, Jithendra Vepa

Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing: EMNLP 2023, 2023