Gerhard Satzger

According to our database1, Gerhard Satzger authored at least 62 papers between 1993 and 2020.

Collaborative distances:
  • Dijkstra number2 of five.
  • Erdős number3 of four.

Timeline

Legend:

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PhD thesis 
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Online presence:

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Bibliography

2020
Switching Scheme: A Novel Approach for Handling Incremental Concept Drift in Real-World Data Sets.
CoRR, 2020

Pathways from Data to Value: Identifying Strategic Archetypes of Analytics-Based Services.
Proceedings of the Entwicklungen, 2020

Handling Concept Drifts in Regression Problems - the Error Intersection Approach.
Proceedings of the Entwicklungen, 2020

How to Learn from Others: Transfer Machine Learning with Additive Regression Models to Improve Sales Forecasting.
Proceedings of the 22nd IEEE Conference on Business Informatics, 2020

Enabling System-Oriented Service Delivery in Industrial Maintenance: A Meta-method for Predicting Industrial Costs of Downtime.
Proceedings of the Exploring Service Science - 10th International Conference, 2020

Introduction to the Minitrack on Service Analytics.
Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020

Knowing What to Share: Selective Revealing in Open Data.
Proceedings of the 28th European Conference on Information Systems, 2020

2019
Cognitive computing for customer profiling: meta classification for gender prediction.
Electron. Mark., 2019

Automatically Extracting and Analyzing Customer Needs from Twitter: A "Needmining" Prototype.
Proceedings of the Human Practice. Digital Ecologies. Our Future. 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), 2019

Value Co-Creation in Data-Driven Services: Towards a Deeper Understanding of the Joint Sphere.
Proceedings of the 40th International Conference on Information Systems, 2019

Machine Learning in Artificial Intelligence: Towards a Common Understanding.
Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019

How to Cope with Change? - Preserving Validity of Predictive Services over Time.
Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019

Designing Useful Transparency to Improve Process Performance - Evidence from an Automated production Line.
Proceedings of the 27th European Conference on Information Systems, 2019

Not All Tasks are alike: Exploring the effect of Task Representation on User Engagement in Crowd-based Idea Evaluation.
Proceedings of the 27th European Conference on Information Systems, 2019

2018
To Rate or to Fund? - The Effect of Idea Evaluation Platform Design on Decision Quality and User Engagement.
Proceedings of the International Conference on Information Systems, 2018

Service-Oriented Cognitive Analytics for Smart Service Systems: A Research Agenda.
Proceedings of the 51st Hawaii International Conference on System Sciences, 2018

Introduction to the Minitrack on Service Analytics.
Proceedings of the 51st Hawaii International Conference on System Sciences, 2018

2017
Retained Organizations in IT Outsourcing - Linking Organization Design to Outsourcing Management Problems.
Bus. Inf. Syst. Eng., 2017

Datatization as the Next Frontier of Servitization - Understanding the Challenges for Transforming Organizations.
Proceedings of the International Conference on Information Systems, 2017

More Observations, More Variables or More Quality? - Data Acquisition Strategies to Enhance Uncertainty Analytics for Industrial Service Contracting.
Proceedings of the Exploring Services Science - 8th International Conference, 2017

Introduction to Service Analytics Minitrack.
Proceedings of the 50th Hawaii International Conference on System Sciences, 2017

A Decision Support System Design to Overcome Resistance towards Sustainable Innovations.
Proceedings of the 25th European Conference on Information Systems, 2017

How to Cultivate Analytics Capabilities within an Organization? - Design and Types of Analytics Competency Centers.
Proceedings of the 25th European Conference on Information Systems, 2017

2016
Patterns of Data-Infused Business Model Innovation.
Proceedings of the 18th IEEE Conference on Business Informatics, 2016

Managing Uncertainty in Industrial Full Service Contracts: Digital Support for Design and Delivery.
Proceedings of the 18th IEEE Conference on Business Informatics, 2016

Towards Extracting Customer Needs from Incident Tickets in IT Services.
Proceedings of the 18th IEEE Conference on Business Informatics, 2016

Towards Multi-Sourcing Maturity: A Service Integration Capability Model.
Proceedings of the International Conference on Information Systems, 2016

IT und dienstleistungen für die energiewende und die elektromobilität (IDEE 2016).
Proceedings of the 46. Jahrestagung der Gesellschaft für Informatik, 2016

Needmining: identifying micro Blog Data containing Customer Needs.
Proceedings of the 24th European Conference on Information Systems, 2016

Adapting IT Service Management for Successful Multi-Sourcing Service Integration.
Proceedings of the 24th European Conference on Information Systems, 2016

2015
An Information System for Sales Team Assignments Utilizing Predictive and Prescriptive Analytics.
Proceedings of the 17th IEEE Conference on Business Informatics, 2015

IT und Dienstleistungen für die Energiewende und die Elektromobilität (IDEE).
Proceedings of the 45. Jahrestagung der Gesellschaft für Informatik, Informatik, Energie und Umwelt, INFORMATIK 2015, Cottbus, Germany, September 28, 2015

A Capability Framework for IT Service Integration and Management in Multi-Sourcing.
Proceedings of the 23rd European Conference on Information Systems, 2015

Designing Organizational Models for Service Integration in a Multi-sourcing Context.
Proceedings of the 21st Americas Conference on Information Systems, 2015

2014
Analytical support for predicting cost in complex service delivery environments.
IBM J. Res. Dev., 2014

Towards the Consideration of Performance Risks for the Design of Service Offers.
Proceedings of the Exploring Services Science - 5th International Conference, 2014

Transition and Delivery Challenges of Retained Organizations in IT Outsourcing.
Proceedings of the Exploring Services Science - 5th International Conference, 2014

Forecasting Service Profitability.
Proceedings of the IEEE International Conference on Services Computing, SCC 2014, Anchorage, AK, USA, June 27, 2014

2013
Leveraging Service Incident Analytics to Determine Cost-Optimal Service Offers.
Proceedings of the 11. Internationale Tagung Wirtschaftsinformatik, 2013

Simulation-Based Quantification of Business Impacts Caused by Service Incidents.
Proceedings of the Exploring Services Science - 4th International Conference, 2013

Service Innovation Analytics: Towards Assessment and Monitoring of Innovation Capabilities in Service Firms.
Proceedings of the 46th Hawaii International Conference on System Sciences, 2013

2012
Business Cost Budgets: A Methodology to Incorporate Business Impact into Service Level Agreements.
Int. J. Serv. Sci. Manag. Eng. Technol., 2012

Dynamic and Goal-Based Quality Management for Human-Based Electronic Services.
Int. J. Cooperative Inf. Syst., 2012

A Business Intelligence Solution for Assessing Customer Interaction, Cross-Selling, and Customization in a Customer intimacy Context.
Proceedings of the 20th European Conference on Information Systems, 2012

Incorporating Business Impact into Service Offers - A Procedure to Select Cost-Optimal Service Contracts.
Proceedings of the 18th Americas Conference on Information Systems, 2012

2011
Exploring the "Crowd" as enabler of better information quality.
Proceedings of the 16th International Conference on Information Quality, 2011

The Economics of Service Level Engineering.
Proceedings of the 44th Hawaii International International Conference on Systems Science (HICSS-44 2011), 2011

Efficient quality management of human-based electronic services leveraging group decision making.
Proceedings of the 19th European Conference on Information Systems, 2011

2010
Quality Assurance for Human-Based Electronic Services: A Decision Matrix for Choosing the Right Approach.
Proceedings of the Current Trends in Web Engineering, 2010

Statistical Quality Control for Human-Based Electronic Services.
Proceedings of the Service-Oriented Computing - 8th International Conference, 2010

Towards a Model for Measuring Customer Intimacy in B2B Services.
Proceedings of the Exploring Services Science - First International Conference, 2010

Service Level Management 2010 (SLM 2010) (Vorwort).
Proceedings of the 40. Jahrestagung der Gesellschaft für Informatik, Service Science - Neue Perspektiven für die Informatik, INFORMATIK 2010, Leipzig, Germany, September 27, 2010

Risk-Reward Sharing in IT Service Contracts - a Service System View.
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010

Validating results of human-based electronic services leveraging multiple reviewers.
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010

2009
Technologische Innovation und die Auswirkung auf Geschäftsmodell, Organisation und Unternehmenskultur - Die Transformation der IBM zum global integrierten, dienstleistungsorientierten Unternehmen.
Wirtsch., 2009

Technological Innovation and Its Impact on Business Model, Organization and Corporate Culture - IBM's Transformation into a Globally Integrated, Service-Oriented Enterprise.
Bus. Inf. Syst. Eng., 2009

Enabling Service Networks Through Contribution-Based Value Distribution.
Proceedings of the 15th Americas Conference on Information Systems, 2009

1999
Electronic Commerce: Ein Instrument zur Steuergestaltung?
Wirtsch., 1999

1997
System Integration in Information Technology - An Intermediation Rather Than A Procurement Task?
Proceedings of the Fifth European Conference on Information Systems, 1997

1995
An optimization approach integrating technical and financial objectives.
Proceedings of the Third European Conference on Information Systems, 1995

1994
Integrierte Entscheidungsunterstützung für die Hardwareplanung.
Wirtsch., 1994

1993
Entscheidungsunterstützung für Hardware-Investitionen.
PhD thesis, 1993


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