Morten Hertzum

Orcid: 0000-0003-0019-8531

According to our database1, Morten Hertzum authored at least 135 papers between 1996 and 2024.

Collaborative distances:
  • Dijkstra number2 of four.
  • Erdős number3 of four.

Timeline

Legend:

Book 
In proceedings 
Article 
PhD thesis 
Dataset
Other 

Links

Online presence:

On csauthors.net:

Bibliography

2024
Innovation tactics for implementing an ML application in healthcare: A long and winding road.
Int. J. Hum. Comput. Stud., January, 2024

2023
Information seeking by experimentation: Trying something out to discover what happens.
J. Assoc. Inf. Sci. Technol., April, 2023

Frustration: Still a Common User Experience.
ACM Trans. Comput. Hum. Interact., 2023

A SWOT Analysis of Pilot Implementation.
Interactions, 2023

Me-to-We Design: A Blueprint for Enriching Welfare Technologies.
Proceedings of the Caring is Sharing - Exploiting the Value in Data for Health and Innovation - Proceedings of MIE 2023, Gothenburg, Sweden, 22, 2023

Medication Reconciliation as Repair Work.
Proceedings of the MEDINFO 2023 - The Future Is Accessible, 2023

Sustainable Human-Work Interaction Designs.
Proceedings of the Human-Computer Interaction - INTERACT 2023 - 19th IFIP TC13 International Conference, York, UK, August 28, 2023

Configuring Secretarial Workflows in the Epic EHR Suite.
Proceedings of the Context Sensitive Health Informatics and the Pandemic Boost - All Systems Go! Proceedings of CSHI 2023, Sydney, NSW, Australia, 5, 2023

2022
Effects-Driven IT Improvement: Pursuing local post-implementation opportunities.
Scand. J. Inf. Syst., 2022

Citizens' information behavior in relation to electronic-government services: a systematic review.
J. Documentation, 2022

How do journalists seek information from sources? A systematic review.
Inf. Process. Manag., 2022

Implementing Large-Scale Electronic Health Records: Experiences from implementations of Epic in Denmark and Finland.
Int. J. Medical Informatics, 2022

The Tension between National and Local Concerns in Preparing for Large-Scale Generic Systems in Healthcare.
Comput. Support. Cooperative Work., 2022

Associations among workload dimensions, performance, and situational characteristics: a meta-analytic review of the Task Load Index.
Behav. Inf. Technol., 2022

National Integration Components Challenge the Epic Implementation in Central Norway.
Proceedings of the Challenges of Trustable AI and Added-Value on Health, 2022

Large-Scale EHR Suites and Path-Dependence.
Proceedings of the Advances in Informatics, Management and Technology in Healthcare, 2022

2021
Organizational Implementation: The Design in Use of Information Systems
Synthesis Lectures on Human-Centered Informatics, Morgan & Claypool Publishers, ISBN: 978-3-031-02232-6, 2021

How do makers obtain information for their makerspace projects?
J. Assoc. Inf. Sci. Technol., 2021

Drivers of expectations: Why are Norwegian general practitioners skeptical of a prospective electronic health record?
Health Informatics J., 2021

Electronic Health Records in Danish Home Care and Nursing Homes: Inadequate Documentation of Care, Medication, and Consent.
Appl. Clin. Inform., 2021

Pilot Implementation: Testing Human-Work Interaction Designs.
Proceedings of the Human-Computer Interaction - INTERACT 2021 - 18th IFIP TC 13 International Conference, Bari, Italy, August 30, 2021

A Summary of the Workshop on Pilot Implementation for Testing Human-Work Interaction Designs.
Proceedings of the Sense, Feel, Design - INTERACT 2021 IFIP TC 13 Workshops, Bari, Italy, August 30, 2021

Me-to-We Design: How Can a Makerspace Nurture the Building of a Collaborative Community?
Proceedings of the Human-Computer Interaction - INTERACT 2021 - 18th IFIP TC 13 International Conference, Bari, Italy, August 30, 2021

How Demanding Is Healthcare Work? A Meta-Analytic Review of TLX Scores.
Proceedings of the Context Sensitive Health Informatics: The Role of Informatics in Global Pandemics, Proceedings of CSHI 2021, Virtual Event, 15, 2021

Persuasion Tactics in the Implementation of Large-Scale EHR Suites in Public Healthcare.
Proceedings of the Context Sensitive Health Informatics: The Role of Informatics in Global Pandemics, Proceedings of CSHI 2021, Virtual Event, 15, 2021

2020
Usability Testing: A Practitioner's Guide to Evaluating the User Experience
Synthesis Lectures on Human-Centered Informatics, Morgan & Claypool Publishers, ISBN: 978-3-031-02227-2, 2020

Ordinary User Experiences at Work: A Study of Greenhouse Growers.
ACM Trans. Comput. Hum. Interact., 2020

Computer multitasking in the classroom reduced learning versus modern living.
Interactions, 2020

How is learning scaffolded in library makerspaces?
Int. J. Child Comput. Interact., 2020

Infrastructuring and Participatory Design: Exploring Infrastructural Inversion as Analytic, Empirical and Generative.
Comput. Support. Cooperative Work., 2020

A Socio-Temporal Perspective on Pilot Implementation: Bootstrapping Preventive Care.
Comput. Support. Cooperative Work., 2020

How Come Nothing Changed? Reflections on the Fasting-Time Project.
Proceedings of the Digital Personalized Health and Medicine - Proceedings of MIE 2020, Medical Informatics Europe, Geneva, Switzerland, April 28, 2020

User Requirements Meet Large-Scale EHR Suites: Norwegian Preparations for Epic.
Proceedings of the Digital Personalized Health and Medicine - Proceedings of MIE 2020, Medical Informatics Europe, Geneva, Switzerland, April 28, 2020

How Do Designers Make User-Experience Design Decisions?
Proceedings of the Design, User Experience, and Usability. Interaction Design, 2020

2019
Information seeking abroad: an everyday-life study of international students.
J. Documentation, 2019

Collaboration in a distributed research program.
J. Documentation, 2019

How is professionals' information seeking shaped by workplace procedures? A study of healthcare clinicians.
Inf. Process. Manag., 2019

Configuring information systems and work practices for each other: What competences are needed locally?
Int. J. Hum. Comput. Stud., 2019

The implementation of an electronic health record: Comparing preparations for Epic in Norway with experiences from the UK and Denmark.
Int. J. Medical Informatics, 2019

Grappling with the future: The messiness of pilot implementation in information systems design.
Health Informatics J., 2019

The Handover from Intensive Care Unit to General Ward: Baseline Performance and Participatory Design of an Electronic Follow-Up Plan.
Proceedings of the MEDINFO 2019: Health and Wellbeing e-Networks for All, 2019

How Do Users Perceive a Design-in-Use Approach to Implementation? A Healthcare Case.
Proceedings of the Human-Computer Interaction - INTERACT 2019, 2019

Wellbeing at Work: Four Perspectives on What User Experiences with Artifacts May Contribute.
Proceedings of the Beyond Interactions, 2019

Socio-Technical HCI for Ethical Value Exchange: Lessons from India.
Proceedings of the Information and Communication Technologies for Development. Strengthening Southern-Driven Cooperation as a Catalyst for ICT4D, 2019

Service Designers' Information Seeking: Consulting Peers Versus Documenting Designs.
Proceedings of the HCI International 2019 - Posters - 21st International Conference, 2019

Scaffolding of Learning in Library Makerspaces.
Proceedings of the FabLearn Europe 2019 Conference, Oulu, 2019

2018
Empirical studies of collaborative information seeking: a review of methodological issues.
J. Documentation, 2018

Information seeking by geoscientists: an update on Bichteler and Ward (1989).
J. Documentation, 2018

A mobile app for supporting sustainable fishing practices in Alibaug.
Interactions, 2018

Commentary: Usability - A Sensitizing Concept.
Hum. Comput. Interact., 2018

How Do Experienced Physicians Access and Evaluate Laboratory Test Results for the Chronic Patient? A Qualitative Analysis.
Appl. Clin. Inform., 2018

What do usability test moderators say?: 'mm hm', 'uh-huh', and beyond.
Proceedings of the 10th Nordic Conference on Human-Computer Interaction, Oslo, 2018

2017
Technology Acceptance and User Experience: A Review of the Experiential Component in HCI.
ACM Trans. Comput. Hum. Interact., 2017

Incomplete by Design. A study of a design-in-use approach to systems implementation.
Scand. J. Inf. Syst., 2017

Music questions in social Q&A: an analysis of Yahoo! Answers.
J. Documentation, 2017

Collaborative information seeking and expertise seeking: different discourses about similar issues.
J. Documentation, 2017

Successful System, Incomplete Data: Caveats in Reusing Activity Data from Emergency Department Whiteboards.
Proceedings of the MEDINFO 2017: Precision Healthcare through Informatics, 2017

Looking for "the Big Picture" on a Small Screen: A Note on Overview Support in Cooperative Work.
Proceedings of the Global Thoughts, Local Designs, 2017

The Cost of Improved Overview: An Analysis of the Use of Electronic Whiteboards in Emergency Departments.
Proceedings of the Human-Computer Interaction - INTERACT 2017, 2017

2016
A usability test is not an interview.
Interactions, 2016

Effects of electronic emergency-department whiteboards on clinicians' time distribution and mental workload.
Health Informatics J., 2016

Does local government staff perceive digital communication with citizens as improved service?
Gov. Inf. Q., 2016

Retrieving radio news broadcasts in Danish: accuracy and categorization of unrecognized words.
Proceedings of the 28th Australian Conference on Computer-Human Interaction, 2016

2015
Visual overview, oral detail: The use of an emergency-department whiteboard.
Int. J. Hum. Comput. Stud., 2015

What Do Thinking-Aloud Participants Say? A Comparison of Moderated and Unmoderated Usability Sessions.
Int. J. Hum. Comput. Interact., 2015

Thinking Aloud Influences Perceived Time.
Hum. Factors, 2015

Visible but Unseen?: A Workplace Study of Blood-Test Icons on Electronic Emergency-Department Whiteboards.
Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing, 2015

2014
Expertise seeking: A review.
Inf. Process. Manag., 2014

What you get is what <i>you</i> see: revisiting the evaluator effect in usability tests.
Behav. Inf. Technol., 2014

User participation in pilot implementation: porters and nurses coordinating patient transports.
Proceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures, 2014

Toward a theory for the design of human technologies.
Proceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures, 2014

Adoption Patterns for the Digital Post System by Danish municipalities and Citizens.
Proceedings of the 22st European Conference on Information Systems, 2014

2013
Visualizing the application of filters: A comparison of blocking, blurring, and colour-coding whiteboard information.
Int. J. Hum. Comput. Stud., 2013

Thinking Aloud in the Presence of Interruptions and Time Constraints.
Int. J. Hum. Comput. Interact., 2013

The Effect of Target Precuing on Pointing With Mouse and Touchpad.
Int. J. Hum. Comput. Interact., 2013

Perceived Time as a Measure of Mental Workload: Effects of Time Constraints and Task Success.
Int. J. Hum. Comput. Interact., 2013

Work-practice changes associated with an electronic emergency department whiteboard.
Health Informatics J., 2013

Whiteboard Icons to Support the Blood-Test Process in an Emergency Department: An Observational Study of Temporal Patterns.
Proceedings of the MEDINFO 2013, 2013

Do Usability Professionals Think about User Experience in the Same Way as Users and Developers Do?
Proceedings of the Human-Computer Interaction - INTERACT 2013, 2013

2012
How do usability professionals construe usability?
Int. J. Hum. Comput. Stud., 2012

Pilot Implementation: Learning from Field Tests in IS Development.
Commun. Assoc. Inf. Syst., 2012

Real-use evaluation of effects: emergency departments aiming for 'Warm Hands'.
Proceedings of the 12th Participatory Design Conference, 2012

User participation in implementation.
Proceedings of the 12th Participatory Design Conference, 2012

2011
Effects-Driven IT Development: Specifying, realizing, and assessing usage effect.
Scand. J. Inf. Syst., 2011

Selecting users for participation in IT projects: Trading a representative sample for advocates and champions?
Interact. Comput., 2011

The notion of overview in information visualization.
Int. J. Hum. Comput. Stud., 2011

Electronic emergency-department whiteboards: A study of clinicians' expectations and experiences.
Int. J. Medical Informatics, 2011

Personal Usability Constructs: How People Construe Usability Across Nationalities and Stakeholder Groups.
Int. J. Hum. Comput. Interact., 2011

Artefactual Multiplicity: A Study of Emergency-Department Whiteboards.
Comput. Support. Cooperative Work., 2011

How are distributed groups affected by an imposed structuring of their decision-making process?
Proceedings of the 3rd International Conference on Human Computer Interaction, 2011

2010
Breakdowns in collaborative information seeking: A study of the medication process.
Inf. Process. Manag., 2010

How Age Affects Pointing With Mouse and Touchpad: A Comparison of Young, Adult, and Elderly Users.
Int. J. Hum. Comput. Interact., 2010

Images of Usability.
Int. J. Hum. Comput. Interact., 2010

Effects-driven IT development: an instrument for supporting sustained participatory design.
Proceedings of the 11th Conference on Participatory Design, 2010

2009
Cultural cognition in usability evaluation.
Interact. Comput., 2009

Acceptance of speech recognition by physicians: A survey of expectations, experiences, and social influence.
Int. J. Hum. Comput. Stud., 2009

Scrutinising usability evaluation: does thinking aloud affect behaviour and mental workload?
Behav. Inf. Technol., 2009

Implementing new ways of working: interventions and their effect on the use of an electronic medication record.
Proceedings of the 2009 International ACM SIGGROUP Conference on Supporting Group Work, 2009

Coping with cultural and maturity inequality in offshore outsourcing: Is minimizing interaction the solution?
Proceedings of the 17th European Conference on Information Systems, 2009

Non-universal usability?: a survey of how usability is understood by Chinese and Danish users.
Proceedings of the 27th International Conference on Human Factors in Computing Systems, 2009

2008
Collaborative information seeking: The combined activity of information seeking and collaborative grounding.
Inf. Process. Manag., 2008

Positive effects of electronic patient records on three clinical activities.
Int. J. Medical Informatics, 2008

Participative design and the challenges of large-scale systems: extending the iterative PD approach.
Proceedings of the Tenth Conference on Participatory Design, 2008

The Gap between Actual and Mandated Use of an Electronic Medication Record Three Years after Deployment.
Proceedings of the eHealth Beyond the Horizon, 2008

Cultural Cognition in the Thinking-Aloud Method for Usability Evaluation.
Proceedings of the International Conference on Information Systems, 2008

2007
Untangling the usability of fisheye menus.
ACM Trans. Comput. Hum. Interact., 2007

Input techniques that dynamically change their cursor activation area: A comparison of bubble and cell cursors.
Int. J. Hum. Comput. Stud., 2007

Usability Constructs: A Cross-Cultural Study of How Users and Developers Experience Their Use of Information Systems.
Proceedings of the Usability and Internationalization. HCI and Culture, 2007

On the Process of Software Design: Sources of Complexity and Reasons for Muddling through.
Proceedings of the Engineering Interactive Systems - EIS 2007 Joint Working Conferences, 2007

2006
Best entry points for structured document retrieval - Part II: Types, usage and effectiveness.
Inf. Process. Manag., 2006

Best entry points for structured document retrieval - Part I: Characteristics.
Inf. Process. Manag., 2006

Minimal-feedback hints for remembering passwords.
Interactions, 2006

Problem Prioritization in Usability Evaluation: From Severity Assessments Toward Impact on Design.
Int. J. Hum. Comput. Interact., 2006

2005
TouchGrid: Touchpad pointing by recursively mapping taps to smaller display regions.
Behav. Inf. Technol., 2005

Negotiated rhythms of mobile work: time, place, and work schedules.
Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work, 2005

Proactive behaviour may lead to failure in virtual project-based collaborative learning.
Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work, 2005

Personometrics: Mapping and Visualizing Communication Patterns in R&D Projects.
Proceedings of the Context: Nature, Impact, and Role, 2005

2004
Small-Scale Classification Schemes: A Field Study of Requirements Engineering.
Comput. Support. Cooperative Work., 2004

Usable Security and E-Banking: ease of use vis-a-vis security.
Australas. J. Inf. Syst., 2004

Evidence-based development: a viable approach?
Proceedings of the Third Nordic Conference on Human-Computer Interaction 2004, 2004

2003
Requests for information from a film archive: a case study of multimedia retrieval.
J. Documentation, 2003

Making use of scenarios: a field study of conceptual design.
Int. J. Hum. Comput. Stud., 2003

2002
Trust in information sources: seeking information from people, documents, and virtual agents.
Interact. Comput., 2002

The importance of trust in software engineers' assessment and choice of information sources.
Inf. Organ., 2002

Organisational implementation: a complex but under-recognised aspect of information-system design.
Proceedings of the Second Nordic Conference on Human-Computer Interaction 2002, 2002

Usability inspections by groups of specialists: perceived agreement in spite of disparate observations.
Proceedings of the Extended abstracts of the 2002 Conference on Human Factors in Computing Systems, 2002

2001
The Evaluator Effect: A Chilling Fact About Usability Evaluation Methods.
Int. J. Hum. Comput. Interact., 2001

How Are Searching and Reading Intertwined during Retrieval from Hierarchically Structured Documents?
Proceedings of the Human-Computer Interaction INTERACT '01: IFIP TC13 International Conference on Human-Computer Interaction, 2001

2000
The information-seeking practices of engineers: searching for documents as well as for people.
Inf. Process. Manag., 2000

Measuring usability: are effectiveness, efficiency, and satisfaction really correlated?
Proceedings of the CHI 2000 Conference on Human factors in computing systems, 2000

1999
A Review of Museum Web Sites: In Search of User-Centred Design.
Arch. Mus. Informatics, 1999

The Evaluator Effect during First-Time Use of the Cognitive Walkthrough Technique.
Proceedings of the Human-Computer Interaction: Ergonomics and User Interfaces, 1999

Six roles of documents in professionals' work.
Proceedings of the 6th European Conference on Computer Supported Cooperative Work, 1999

1998
The evaluator effect in usability tests.
Proceedings of the CHI 98 Conference Summary on Human Factors in Computing Systems, 1998

1996
Browsing and Querying in Online Documentation: A Study of User Interfaces and the Interaction Process.
ACM Trans. Comput. Hum. Interact., 1996


  Loading...