Gleison Santos

Orcid: 0000-0003-0279-0440

According to our database1, Gleison Santos authored at least 137 papers between 2001 and 2023.

Collaborative distances:
  • Dijkstra number2 of four.
  • Erdős number3 of four.

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Bibliography

2023
Using an Instrument to Assess Trust, Knowledge, Learning, and Motivation of Agile Teams.
Braz. J. Inf. Syst., 2023

Surveying the Academic Literature on the Use of OKR (Objective and Key Results).
Proceedings of the XIX Brazilian Symposium on Information Systems, 2023

Machine-based Stereotypes: How Machine Learning Algorithms Evaluate Ethnicity from Face Data.
Proceedings of the XIX Brazilian Symposium on Information Systems, 2023

Critical Success Factors of Agile Transformation Initiatives from a Project Management Perspective.
Proceedings of the XIX Brazilian Symposium on Information Systems, 2023

Surveying the Relevance of the Critical Success Factors of Agile Transformation Initiatives from a Project Management Perspective.
Proceedings of the XXII Brazilian Symposium on Software Quality, 2023

On Building an Instrument to Assess the Organizational Climate of Agile Software Development Teams.
Proceedings of the XXII Brazilian Symposium on Software Quality, 2023

Twenty one years of SBQS (2002 to 2022): A Comprehensive Descriptive and Meta-Scientific Analysis.
Proceedings of the XXII Brazilian Symposium on Software Quality, 2023

What We Know About Software Dependability in DevOps - A Tertiary Study.
Proceedings of the XXII Brazilian Symposium on Software Quality, 2023

2022
Pattern Language as Support to Software Measurement Planning for Statistical Process Control.
J. Univers. Comput. Sci., 2022

TACT: An insTrument to Assess the organizational ClimaTe of agile teams - A Preliminary Study.
J. Softw. Eng. Res. Dev., 2022

Organizational Climate Assessment of Trust, Knowledge, Learning, and Motivation of Agile Teams - A Case Study.
Proceedings of the SBSI: XVIII Brazilian Symposium on Information Systems, Curitiba, Brazil, May 16, 2022

Supporting Interorganizational Relationships Management.
Proceedings of the SBSI: XVIII Brazilian Symposium on Information Systems, Curitiba, Brazil, May 16, 2022

Organizing Empirical Studies as Learning Iterations in Design Science Research Projects.
Proceedings of the XXI Brazilian Symposium on Software Quality, 2022

An Investigation on Abandonment and Continuity of Software Process Improvement Programs.
Proceedings of the XXI Brazilian Symposium on Software Quality, 2022

2021
A framework for evaluating and improving requirements specifications based on the developers and testers perspective.
Requir. Eng., 2021

Software process improvement programs: What are the pitfalls that lead to abandonment?
J. Softw. Eng. Res. Dev., 2021

SINIS-LA Method for IT Alignment Considering Service Level Management.
Proceedings of the SBSI 2021: XVII Brazilian Symposium on Information Systems, Uberlândia, Brazil, June 7, 2021

A Method to Support Continuous Planning at the Team Level.
Proceedings of the SBQS '21: XX Brazilian Symposium on Software Quality, Virtual Event, Brazil, November 8, 2021

Software Quality Practices in Growing Startups: A Qualitative Study.
Proceedings of the SBQS '21: XX Brazilian Symposium on Software Quality, Virtual Event, Brazil, November 8, 2021

Human Factors and their Influence on Software Development Teams - A Tertiary Study.
Proceedings of the 35th Brazilian Symposium on Software Engineering, 2021

2020
Organisational climate assessments of Agile teams - a qualitative multiple case study.
IET Softw., 2020

DevOps Maturity Diagnosis - A Case Study in Two Public Organizations.
Proceedings of the SBSI'20: XVI Brazilian Symposium on Information Systems, 2020

IT Workforce Outsourcing Benefits, Challenges and Success Factors in the Customer and Supplier Perspectives.
Proceedings of the 19th Brazilian Symposium on Software Quality, 2020

MPS Appraisal online: An Experience on COVID-19 Times.
Proceedings of the 19th Brazilian Symposium on Software Quality, 2020

An Instrument to Assess the Organizational Climate of Agile Teams - A Preliminary Study.
Proceedings of the 19th Brazilian Symposium on Software Quality, 2020

Resistance to Change in Software Process Improvement - An Investigation of Causes, Effects and Conducts.
Proceedings of the 19th Brazilian Symposium on Software Quality, 2020

Abandonment of a Software Process Improvement Program: Insights from Case Studies.
Proceedings of the 19th Brazilian Symposium on Software Quality, 2020

Challenges in Agile Transformation Journey: A Qualitative Study.
Proceedings of the 34th Brazilian Symposium on Software Engineering, 2020

Hearing the Voice of Software Practitioners on Causes, Effects, and Practices to Deal with Documentation Debt.
Proceedings of the Requirements Engineering: Foundation for Software Quality, 2020

2019
Software project management in high maturity: A systematic literature mapping.
J. Syst. Softw., 2019

Why use case specifications are hard to use in generating prototypes?
IET Softw., 2019

Documentation Technical Debt: A Qualitative Study in a Software Development Organization.
Proceedings of the XXXIII Brazilian Symposium on Software Engineering, 2019

Combining GQM+Strategies and OKR - Preliminary Results from a Participative Case Study in Industry.
Proceedings of the Product-Focused Software Process Improvement, 2019

A Systematic Literature Mapping on Interorganizational Information Systems.
Proceedings of the 25th Americas Conference on Information Systems, 2019

2018
Investigating measures for applying statistical process control in software organizations.
J. Softw. Eng. Res. Dev., 2018

SINIS: A GQM+Strategies-based approach for identifying goals, strategies and indicators for IT services.
Inf. Softw. Technol., 2018

Causal Analysis and Resolution with Theory of Constraints: The CARTOC Method.
Proceedings of the 17th Brazilian Symposium on Software Quality, 2018

ProcSoft: A Board Game to Teach Software Processes Based on ISO/IEC 29110 Standard.
Proceedings of the 17th Brazilian Symposium on Software Quality, 2018

Using SINIS and GQM+Strategies to Align Organizational Goals and Service Level Agreement Indicators.
Proceedings of the 17th Brazilian Symposium on Software Quality, 2018

Defining, measuring and monitoring IT service goals and strategies: preliminary results and pitfalls from a qualitative study with IT service managers.
Proceedings of the 12th ACM/IEEE International Symposium on Empirical Software Engineering and Measurement, 2018

Indicadores de Medição de Testes em um Contexto ágil Usando o Template ASM.br.
Proceedings of the XXI Iberoamerican Conference on Software Engineering, 2018

Um Estudo sobre a Percepção do Uso de MÉtodos ágeis por Equipes de Infraestrutura de TI durante a Transformação ágil.
Proceedings of the XXI Iberoamerican Conference on Software Engineering, 2018

2017
SINIS - A method to support defining goals, strategies and indicators for IT Services.
Proceedings of the 16th Brazilian Symposium on Software Quality, 2017

QPS - Modelo para Avaliação da Qualidade de Produtos de Software: Resultados Iniciais.
Proceedings of the 16th Brazilian Symposium on Software Quality, 2017

Práticas para Tratamento de Fatores Críticos de Sucesso.
Proceedings of the 16th Brazilian Symposium on Software Quality, 2017

Catálogo de Benefícios Relatados por Organizações que Implementaram Melhoria de Processos de Software.
Proceedings of the 16th Brazilian Symposium on Software Quality, 2017

A Software Measurement Pattern Language for Measurement Planning aiming at SPC.
Proceedings of the 16th Brazilian Symposium on Software Quality, 2017

Mudança Organizacional Dirigida a Melhoria de Processos de Software: Um Mapeamento Sistemático.
Proceedings of the 16th Brazilian Symposium on Software Quality, 2017

Como desenvolvedor quero utilizar user story para representar os requisitos que levam à definição do MVP e criação de Mockups.
Proceedings of the 16th Brazilian Symposium on Software Quality, 2017

Analysing Requirements Communication Using Use Case Specification and User stories.
Proceedings of the 31st Brazilian Symposium on Software Engineering, 2017

Identifying Possible Requirements using Personas - A Qualitative Study.
Proceedings of the ICEIS 2017, 2017

Eliciting Strategies for the GQM+Strategies Approach in IT Service Measurement Initiatives.
Proceedings of the 2017 ACM/IEEE International Symposium on Empirical Software Engineering and Measurement, 2017

ASM.br: A Template for Specifying Indicators.
Proceedings of the 21st International Conference on Evaluation and Assessment in Software Engineering, 2017

Organizational Transparency Maturity Assessment Method.
Proceedings of the 18th Annual International Conference on Digital Government Research, 2017

Usando KIPO para Modelar Problemas e Socialização na Elicitação de Requisitos.
Proceedings of the XX Iberoamerican Conference on Software Engineering, 2017

2015
Avaliação do Processo de Medição para Serviços de TI em uma Empresa Global à Luz do MR-MPS-SV.
Braz. J. Inf. Syst., 2015

MR-MPS-SW e CERTICS: Mapeamento e Diretrizes para a Implantação Conjunta dos Modelos.
Braz. J. Inf. Syst., 2015

A Knowledge-based Environment for Software Process Performance Analysis.
CLEI Electron. J., 2015

Toward using Business Process Intelligence to Support Incident Management Metrics Selection and Service Improvement.
Proceedings of the 27th International Conference on Software Engineering and Knowledge Engineering, 2015

Avaliação da Gerência de Incidentes sob a Luz do MR-MPS-SV e Medição para Apoiar a Melhoria da Qualidade do Serviço de TI.
Proceedings of the 14th Brazilian Symposium on Software Quality, 2015

Instanciação e Execução das Atividades do Processo de Análise de Desempenho de Processos de Software.
Proceedings of the 14th Brazilian Symposium on Software Quality, 2015

Riscos em Iniciativas de Melhoria de Processos de Software Aderentes ao MR-MPS-SW e ao CMMI-DEV: Uma Investigação no Contexto Brasileiro.
Proceedings of the 14th Brazilian Symposium on Software Quality, 2015

SINIS: A Method to Select Indicators for IT Services.
Proceedings of the Product-Focused Software Process Improvement, 2015

Software Process Improvement Implementation Risks: A Qualitative Study Based on Software Development Maturity Models Implementations in Brazil.
Proceedings of the Product-Focused Software Process Improvement, 2015

Knowledge Management and Organizational Culture in a Software Organization - A Case Study.
Proceedings of the 8th IEEE/ACM International Workshop on Cooperative and Human Aspects of Software Engineering, 2015

Metrics to Support IT Service Maturity Models - A Systematic Mapping Study.
Proceedings of the ICEIS 2015, 2015

Metrics to Support It Service Maturity Models - A Case Study.
Proceedings of the ICEIS 2015, 2015

An Evaluation of Software Process Performance Analysis Activities: Insights from Different Viewpoints.
Proceedings of the 41st Euromicro Conference on Software Engineering and Advanced Applications, 2015

Um Survey sobre Métodos Ageis e o Pós-Agilismo.
Proceedings of the XVIII IberoAmerican Conference on Software Engineering, 2015

Towards Successful Software Process Improvement Initiatives: Experiences from the Battlefield.
Proceedings of the 21st Americas Conference on Information Systems, 2015

2014
Improvement of IT service processes: a study of critical success factors.
J. Softw. Eng. Res. Dev., 2014

A Body of Knowledge for Executing Performance Analysis of Software Processes.
Proceedings of the 26th International Conference on Software Engineering and Knowledge Engineering, 2014

A Method for Service Agile Construction.
Proceedings of the 10th Brazilian Symposium on Information Systems, 2014

Usando PABC-Pattern para Codificar o Conhecimento: Um Estudo Experimental.
Proceedings of the 13th Brazilian Symposium on Software Quality, 2014

Adoção de Práticas Ágeis em um Ambiente Tradicional: Um Estudo de Caso.
Proceedings of the 13th Brazilian Symposium on Software Quality, 2014

Experiência de Implantação do MR-MPS-SV no Service Desk da ECO Sistemas.
Proceedings of the 13th Brazilian Symposium on Software Quality, 2014

Results of 10 Years of Software Process Improvement in Brazil Based on the MPS-SW Model.
Proceedings of the 9th International Conference on the Quality of Information and Communications Technology, 2014

Supporting software process performance analysis through a knowledge-based environment.
Proceedings of the XL Latin American Computing Conference, 2014

2013
Fatores Críticos de Sucesso para Melhoria de Processos de Serviços de TI: Um Mapeamento Sistemático.
Proceedings of the 12th Brazilian Symposium on Software Quality, 2013

Melhoria Contínua de Processo de Software Utilizando a Teoria das Restrições.
Proceedings of the 12th Brazilian Symposium on Software Quality, 2013

Avaliação de Melhorias em Processos de Software Durante a Execução de um Projeto.
Proceedings of the 12th Brazilian Symposium on Software Quality, 2013

2012
Comparing Knowledge Codification Approaches: An Empirical Study.
Proceedings of the 2012 Brazilian Symposium on Collaborative Systems, 2012

Definição de Processos de Aquisição de Software com Uso de Abordagem baseada em Reutilização.
Proceedings of the 11th Brazilian Symposium on Software Quality, 2012

Metodologia para Definição de Instrumentos de Apoio a Iniciativas de Melhoria de Processos de Software Multi-Modelos Baseadas nos Modelos MR-MPS e CMMI-DEV.
Proceedings of the 11th Brazilian Symposium on Software Quality, 2012

Strategic Alignment between Academy and Industry: A Virtuous Cycle to Promote Innovation in Technology.
Proceedings of the 26th Brazilian Symposium on Software Engineering, 2012

MPS.BR Program and MPS Model: Main Results, Benefits and Beneficiaries of Software Process Improvement in Brazil.
Proceedings of the 8th International Conference on the Quality of Information and Communications Technology, 2012

The influence of human aspects on software process improvement: Qualitative research findings and comparison to previous studies.
Proceedings of the 16th International Conference on Evaluation & Assessment in Software Engineering, 2012

Avaliação da Importância dos Fatores Técnicos e Ambientais do Método Pontos por Caso de Uso com Base no Método AHP.
Proceedings of the XV Iberoamerican Conference on Software Engineering, 2012

2011
Medição em Organizações de Software: Observações do Estado da Prática.
Proceedings of the 10th Brazilian Symposium on Software Quality, 2011

Influência e Impacto do Programa MPS.BR na Pesquisa Relacionada à Qualidade de Software no Brasil.
Proceedings of the 10th Brazilian Symposium on Software Quality, 2011

Implementação do Nível F do MR-MPS com Práticas Ágeis do Scrum em uma Fábrica de Software.
Proceedings of the 10th Brazilian Symposium on Software Quality, 2011

From Software Engineering Research to Brazilian Software Quality Improvement.
Proceedings of the 25th Brazilian Symposium on Software Engineering, 2011

2010
Implantação do Processo Aquisição no Contexto do Processo de Desenvolvimento de Software na Synapsis Brasil.
Proceedings of the 9th Brazilian Symposium on Software Quality, 2010

Aplicação do Modelo de Aceitação de Tecnologia para uma Técnica de Inspeção de Usabilidade.
Proceedings of the 9th Brazilian Symposium on Software Quality, 2010

Análise da Estrutura e Conteúdo de uma Base de Medidas Visando ao Controle Estatístico de Processos de Software.
Proceedings of the 9th Brazilian Symposium on Software Quality, 2010

MPS.BR: A Tale of Software Process Improvement and Performance Results in the Brazilian Software Industry.
Proceedings of the Quality of Information and Communications Technology, 2010

MPS.BR: Promovendo a Adoção de Boas Práticas de Engenharia de Software pela Indústria Brasileira.
Proceedings of the 13th Iberoamerican Conference on Software Engineering, 2010

2009
Uma Abordagem para Gerência Estratégica de Portfólio com Foco na Seleção de Projetos.
Proceedings of the 8th Brazilian Symposium on Software Quality, 2009

Indicadores da Implementação do Nível E do MR-MPS em uma Instituição de Pesquisa.
Proceedings of the 8th Brazilian Symposium on Software Quality, 2009

Lições Aprendidas em uma Iniciativa de Melhoria de Processos de Software sob Diferentes Perspectivas: Membros da Organização, Implementadores e Avaliadores.
Proceedings of the 8th Brazilian Symposium on Software Quality, 2009

2008
ROI of software process improvement at BL informática: SPIdex is really worth it.
Softw. Process. Improv. Pract., 2008

Aplicação da Estratégia SPI-KM para Apoiar a Implementação do MPS.BR Níveis G e F em Pequenas e Médias Empresas do Rio de Janeiro.
Proceedings of the 7th Brazilian Symposium on Software Quality, 2008

Uma Estratégia de Gerência de Configuração de Ativos de Processos de Software Apoiada por um Ambiente de Engenharia de Software Centrado em Processos.
Proceedings of the 7th Brazilian Symposium on Software Quality, 2008

2007
Retorno de Investimento da Melhoria de Processo de Software na BL Informática.
Proceedings of the 6th Brazilian Symposium on Software Quality, 2007

Uma Abordagem para Controle Estatístico do Processo e Gerência Quantitativa de Projetos.
Proceedings of the 6th Brazilian Symposium on Software Quality, 2007

Implementing Software Process Improvement Initiatives in Small and Medium-Size Enterprises in Brazil.
Proceedings of the Quality of Information and Communications Technology, 2007

SPI-KM - Lessons Learned from Applying a Software Process Improvement Strategy Supported by Knowledge Management.
Proceedings of the Product-Focused Software Process Improvement, 2007

MPS Model and TABA Workstation: Implementing Software Process Improvement Initiatives in Small Settings.
Proceedings of the 5th International Workshop on Software Quality, 2007

Applying ISO 9001: 2000, MPS.BR and CMMI to Achieve Software Process Maturity: BL Informatica's Pathway.
Proceedings of the 29th International Conference on Software Engineering (ICSE 2007), 2007

2006
MPS.BR Nível E - Uma Avaliação em Verde e Amarelo.
Proceedings of the 5th Brazilian Symposium on Software Quality, 2006

Uma Abordagem de Garantia de Qualidade de Processos e Produtos de Software com Apoio de Gerência de Conhecimento na Estação TABA.
Proceedings of the 5th Brazilian Symposium on Software Quality, 2006

Implantação de Melhoria de Processo de Software no Tribunal Superior Eleitoral.
Proceedings of the 5th Brazilian Symposium on Software Quality, 2006

Melhoria de Processos no Desenvolvimento de Software e Hardware - O Caso Maxtrack.
Proceedings of the 5th Brazilian Symposium on Software Quality, 2006

Uma Abordagem de Apoio à Solução Técnica em Ambientes de Desenvolvimento de Software Orientados à Organização.
Proceedings of the 5th Brazilian Symposium on Software Quality, 2006

ISO 9001: 2000, MPS.BR Nível F e CMMI Nível 3: Uma Estratégia de Melhoria de Processos na BL Informática.
Proceedings of the 5th Brazilian Symposium on Software Quality, 2006

Taba Workstation: Supporting Software Process Deployment Based on CMMI and MR-MPS.BR.
Proceedings of the Product-Focused Software Process Improvement, 2006

Taba Workstation: Supporting Technical Solution Through Knowledge Management of Design Rationale.
Proceedings of the Practical Aspects of Knowledge Management, 6th International Conference, 2006

Taba Workstation: Supporting Software Process Improvement Initiatives Based on Software Standards and Maturity Models.
Proceedings of the Software Process Improvement, 13th European Conference, 2006

2005
The Use of an Enterprise Ontology to Support Knowledge Management in Software Development Environments.
J. Braz. Comput. Soc., 2005

Knowledge Management in a Software Development Environment to Support Software Processes Deployment.
Proceedings of the Professional Knowledge Management, Third Biennial Conference, 2005

Using a Software Development Environment with Knowledge Management to Support Deploying Software Processes in Small and Medium Size Companies.
Proceedings of the WM 2005: Professional Knowledge Management - Experiences and Visions, Contributions to the 3rd Conference Professional Knowledge Management, 2005

Estação TABA: Uma Infra-estrutura para Implantação do Modelo de Referência para Melhoria de Processo de Software.
Proceedings of the 4th Brazilian Symposium on Software Quality, 2005

Uma Abordagem para Implantação de Processos de Software com ISO 9001 e CMMI.
Proceedings of the 4th Brazilian Symposium on Software Quality, 2005

Implantação de Processo de Software na BL Informática - Um Caso de Sucesso.
Proceedings of the 4th Brazilian Symposium on Software Quality, 2005

Enterprise-Oriented Software Development Environments to Support Software Products and Processes Quality Improvement.
Proceedings of the Product Focused Software Process Improvement, 2005

Reference Model for Software Process Improvement: A Brazilian Experience.
Proceedings of the Software Process Improvement, 12th European Conference, 2005

2004
Organizational Knowledge: an XML-based Approach to Support Knowledge Management in Distributed and Heterogeneous Environments.
Proceedings of the Sixteenth International Conference on Software Engineering & Knowledge Engineering (SEKE'2004), 2004

Definição de Processos em Ambientes de Desenvolvimento de Software Orientados a Organização.
Proceedings of the 3rd Brazilian Symposium on Software Quality, 2004

Uma Abordagem para Medição e Análise em Projetos de Desenvolvimento de Software.
Proceedings of the 3rd Brazilian Symposium on Software Quality, 2004

Gerência de Configuração em Ambientes de Desenvolvimento de Software Orientados a Organização.
Proceedings of the 3rd Brazilian Symposium on Software Quality, 2004

Knowledge Management in an Enterprise-Oriented Software Development Environment.
Proceedings of the Practical Aspects of Knowledge Management, 5th International Conference, 2004

Building Ontology Based Tools for a Software Development Environment.
Proceedings of the Advances in Learning Software Organizations, 6th International Workshop, 2004

2003
Cordis-FBC: An Enterprise-Oriented Software Development Environment.
Proceedings of the WM 2003: Professionelles Wissensmanagement, 2003

2002
Learning organizational knowledge: an evolutionary proposal for requirements engineering.
Proceedings of the 14th international conference on Software engineering and knowledge engineering, 2002

Melhoria de Processos de Software e Evolução de Ambientes de Desenvolvimento de Software com base no Conhecimento do Domínio e na Cultura Organizacional.
Proceedings of the 1st Brazilian Symposium on Software Quality, 2002

Gestão de Conhecimento em Ambientes de Desenvolvimento de Software.
Proceedings of 2nd Ibero-American Symposium on Software Engineering and Knowledge Engineering (JIISIC'02), 2002

2001
Estendendo a Estação TABA para a criação de Ambientes de Desenvolvimento de Software Orientados a Organização.
Proceedings of the 15th Brazilian Symposium on Software Engineering, 2001


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