Mark S. Ackerman

According to our database1, Mark S. Ackerman
  • authored at least 117 papers between 1988 and 2017.
  • has a "Dijkstra number"2 of four.

Awards

ACM Fellow

ACM Fellow 2013, "For contributions to human computer interaction, with an emphasis on finding and sharing expertise.".

Timeline

Legend:

Book 
In proceedings 
Article 
PhD thesis 
Other 

Links

Homepage:

On csauthors.net:

Bibliography

2017
Kurator: Using The Crowd to Help Families With Personal Curation Tasks.
Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, 2017

Caring through Data: Attending to the Social and Emotional Experiences of Health Datafication.
Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, 2017

KidKeeper: Design for Capturing Audio Mementos of Everyday Life for Parents of Young Children.
Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, 2017

CSCW in China and Beyond.
Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, 2017

Information Work in Bone Marrow Transplant: Reducing Misalignment of Perspectives.
Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, 2017

Agency in Assistive Technology Adoption: Visual Impairment and Smartphone Use in Bangalore.
Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, 2017

2016
Identifying unmet informational needs in the inpatient setting to increase patient and caregiver engagement in the context of pediatric hematopoietic stem cell transplantation.
JAMIA, 2016

Curating an Infinite Basement: Understanding How People Manage Collections of Sentimental Artifacts.
Proceedings of the 19th International Conference on Supporting Group Work, Sanibel Island, FL, USA, November 13, 2016

Practice-based CSCW Research: ECSCW bridging across the Atlantic.
Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing, 2016

Large-scale Collaborative Projects to Affect Societal Change.
Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing, 2016

Information (Re)Use in Context.
Proceedings of the 2016 ACM Conference on Human Information Interaction and Retrieval, 2016

2015
Soylent: a word processor with a crowd inside.
Commun. ACM, 2015

Issues and opportunities in transitions from speciality care: a field study of bone marrow transplant.
Behaviour & IT, 2015

When fitness trackers don't 'fit': end-user difficulties in the assessment of personal tracking device accuracy.
Proceedings of the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing, 2015

Supporting reflection through play: field testing the home trivia system.
Proceedings of the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing, 2015

Using Expertise for Crowd-Sourcing.
Proceedings of the Third AAAI Conference on Human Computation and Crowdsourcing, 2015

Transition and Reflection in the Use of Health Information: The Case of Pediatric Bone Marrow Transplant Caregivers.
Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing, 2015

Mailing Lists: Why Are They Still Here, What's Wrong With Them, and How Can We Fix Them?
Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems, 2015

2014
House memory: on activity traces as a form of cultural heritage.
Interactions, 2014

"If these walls could talk": designing with memories of places.
Proceedings of the Designing Interactive Systems Conference 2014, DIS '14, Vancouver, BC, 2014

2013
Sharing Knowledge and Expertise: The CSCW View of Knowledge Management.
Computer Supported Cooperative Work, 2013

Social Overlays: Collectively Making Websites More Usable.
Proceedings of the Human-Computer Interaction - INTERACT 2013, 2013

Social media question asking workshop.
Proceedings of the Computer Supported Cooperative Work, 2013

2012
Knowledge Management in Practice: A Special Issue.
Computer Supported Cooperative Work, 2012

Domain crossing: how much expertise is enough?
Proceedings of the CSCW '12 Computer Supported Cooperative Work, Seattle, WA, USA, February 11-15, 2012, 2012

Cooperative documentation: the patient problem list as a nexus in electronic health records.
Proceedings of the CSCW '12 Computer Supported Cooperative Work, 2012

Brainstorming design for health: helping patients utilize patient-generated information on the web.
Proceedings of the CSCW '12 Computer Supported Cooperative Work, Seattle, WA, USA, February 11-15, 2012, 2012

Collaborative help in chronic disease management: supporting individualized problems.
Proceedings of the CSCW '12 Computer Supported Cooperative Work, 2012

Social overlays: augmenting existing UIs with social cues.
Proceedings of the CSCW '12 Computer Supported Cooperative Work, Seattle, WA, USA, February 11-15, 2012, 2012

Successful classroom deployment of a social document annotation system.
Proceedings of the CHI Conference on Human Factors in Computing Systems, 2012

The way i talk to you: sentiment expression in an organizational context.
Proceedings of the CHI Conference on Human Factors in Computing Systems, 2012

Discovery-based games for learning software.
Proceedings of the CHI Conference on Human Factors in Computing Systems, 2012

2011
Culture Matters: A Survey Study of Social Q&A Behavior.
Proceedings of the Fifth International Conference on Weblogs and Social Media, 2011

Rating Friends Without Making Enemies.
Proceedings of the Fifth International Conference on Weblogs and Social Media, 2011

Collaborating Globally: Culture and Organizational Computer-Mediated Communications.
Proceedings of the International Conference on Information Systems, 2011

Virtual gifts and guanxi: supporting social exchange in a chinese online community.
Proceedings of the 2011 ACM Conference on Computer Supported Cooperative Work, 2011

CPOE workarounds, boundary objects, and assemblages.
Proceedings of the International Conference on Human Factors in Computing Systems, 2011

Supporting collaborative help for individualized use.
Proceedings of the International Conference on Human Factors in Computing Systems, 2011

The trouble with social computing systems research.
Proceedings of the International Conference on Human Factors in Computing Systems, 2011

2010
Bringing the field into the lab: supporting capture and replay of contextual data for the design of context-aware applications.
Proceedings of the 23rd Annual ACM Symposium on User Interface Software and Technology, 2010

Soylent: a word processor with a crowd inside.
Proceedings of the 23rd Annual ACM Symposium on User Interface Software and Technology, 2010

Computerization and information assembling process: nursing work and CPOE adoption.
Proceedings of the ACM International Health Informatics Symposium, 2010

Activity Lifespan: An Analysis of User Survival Patterns in Online Knowledge Sharing Communities.
Proceedings of the Fourth International Conference on Weblogs and Social Media, 2010

Progressive scenarios: a rapid method for understanding user interpretations of technology.
Proceedings of the 2010 International ACM SIGGROUP Conference on Supporting Group Work, 2010

Social regulation in an online game: uncovering the problematics of code.
Proceedings of the 2010 International ACM SIGGROUP Conference on Supporting Group Work, 2010

Doctors and psychosocial information: records and reuse in inpatient care.
Proceedings of the 28th International Conference on Human Factors in Computing Systems, 2010

Exploring social dimensions of personal information management with adults with AD/HD.
Proceedings of the 28th International Conference on Human Factors in Computing Systems, 2010

2009
Location-Aware Computing, Virtual Networks.
IEEE Pervasive Computing, 2009

Sharing Map Annotations in Small Groups: X Marks the Spot.
Proceedings of the Human-Computer Interaction, 2009

Contribution, commercialization & audience: understanding participation in an online creative community.
Proceedings of the 2009 International ACM SIGGROUP Conference on Supporting Group Work, 2009

I just don't know why it's gone: maintaining informal information use in inpatient care.
Proceedings of the 27th International Conference on Human Factors in Computing Systems, 2009

Questions in, knowledge in?: a study of naver's question answering community.
Proceedings of the 27th International Conference on Human Factors in Computing Systems, 2009

Montage: a platform for physically navigating multiple pages of web content.
Proceedings of the 27th International Conference on Human Factors in Computing Systems, 2009

Designing for all users: including the odd users.
Proceedings of the 27th International Conference on Human Factors in Computing Systems, 2009

2008
Knowledge sharing and yahoo answers: everyone knows something.
Proceedings of the 17th International Conference on World Wide Web, 2008

The ProD framework for proactive displays.
Proceedings of the 21st Annual ACM Symposium on User Interface Software and Technology, 2008

Crowdsourcing and knowledge sharing: strategic user behavior on taskcn.
Proceedings of the Proceedings 9th ACM Conference on Electronic Commerce (EC-2008), 2008

Competing to Share Expertise: The Taskcn Knowledge Sharing Community.
Proceedings of the Second International Conference on Weblogs and Social Media, 2008

2007
Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support.
Computer Supported Cooperative Work, 2007

Expertise networks in online communities: structure and algorithms.
Proceedings of the 16th International Conference on World Wide Web, 2007

QuME: a mechanism to support expertise finding in online help-seeking communities.
Proceedings of the 20th Annual ACM Symposium on User Interface Software and Technology, 2007

SISN: A Toolkit for Augmenting Expertise Sharing Via Social Networks.
Proceedings of the Online Communities and Social Computing, 2007

Arkose: reusing informal information from online discussions.
Proceedings of the 2007 International ACM SIGGROUP Conference on Supporting Group Work, 2007

Knowledge work artifacts: kernel cousins for free/open source software development.
Proceedings of the 2007 International ACM SIGGROUP Conference on Supporting Group Work, 2007

Beyond usability: taking social, situational, cultural, and other contextual factors into account.
Proceedings of the Extended Abstracts Proceedings of the 2007 Conference on Human Factors in Computing Systems, 2007

The use of aesthetics in HCI systems.
Proceedings of the Extended Abstracts Proceedings of the 2007 Conference on Human Factors in Computing Systems, 2007

2006
Designing CIS to Improve Decisions in Depression Care Management: A Discourse Analysis of Frontline Practice.
Proceedings of the AMIA 2006, 2006

2005
Searching for expertise in social networks: a simulation of potential strategies.
Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work, 2005

Beyond threaded conversation.
Proceedings of the Extended Abstracts Proceedings of the 2005 Conference on Human Factors in Computing Systems, 2005

2004
Personal and Ubiquitous Computing.
Personal and Ubiquitous Computing, 2004

Privacy in pervasive environments: next generation labeling protocols.
Personal and Ubiquitous Computing, 2004

Organizational Memory as Objects, Processes, and Trajectories: An Examination of Organizational Memory in Use.
Computer Supported Cooperative Work, 2004

Impromptu: Managing Networked Audio Applications for Mobile Users.
Proceedings of the Second International Conference on Mobile Systems, 2004

Behind the help desk: evolution of a knowledge management system in a large organization.
Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work, 2004

Communities and technologies: an approach to foster social capital?
Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work, 2004

The perfect search engine is not enough: a study of orienteering behavior in directed search.
Proceedings of the 2004 Conference on Human Factors in Computing Systems, 2004

2003
Joining the backstage: locality and centrality in an online community.
IT & People, 2003

"Yeah, the Rush ain't here yet - Take a break": Creation and Use of an Artifact as Organizational Memory.
Proceedings of the 36th Hawaii International Conference on System Sciences (HICSS-36 2003), 2003

2002
Mediated voice communication via mobile IP.
Proceedings of the 15th Annual ACM Symposium on User Interface Software and Technology, 2002

Visual Elements in the Discourse on Information Technology.
Proceedings of the Global and Organizational Discourse about Information Technology, 2002

Achieving safety: a field study of boundary objects in aircraft technical support.
Proceedings of the CSCW 2002, 2002

2001
Privacy in Context.
Human-Computer Interaction, 2001

2000
Collaborative Support for Informal Information in Collective Memory Systems.
Information Systems Frontiers, 2000

The Intellectual Challenge of CSCW: The Gap Between Social Requirements and Technical Feasibility.
Human-Computer Interaction, 2000

Reexamining Organizational Memory.
Commun. ACM, 2000

Expertise recommender: a flexible recommendation system and architecture.
Proceedings of the CSCW 2000, 2000

1999
Memory in the Small: Combining Collective Memory and Task Support for a Scientific Community.
J. Org. Computing and E. Commerce, 1999

Beyond Concern: Understanding Net Users' Attitudes About Online Privacy
CoRR, 1999

Privacy in e-commerce: examining user scenarios and privacy preferences.
EC, 1999

Usability and Security.
Proceedings of the Network and Distributed System Security Symposium, 1999

Organizational Memory: Processes, Boundary Objects, and Trajectories.
Proceedings of the 32nd Annual Hawaii International Conference on System Sciences (HICSS-32), 1999

Privacy critics: UI components to safeguard users' privacy.
Proceedings of the CHI '99 Extended Abstracts on Human Factors in Computing Systems, 1999

1998
Augmenting Organizational Memory: A Field Study of Answer Garden.
ACM Trans. Inf. Syst., 1998

Computing, Social Activity, and Entertainment: A Field Study of a Game MUD.
Computer Supported Cooperative Work, 1998

Just Talk to Me: A Field Study of Expertise Location.
Proceedings of the CSCW '98, 1998

Tutorials (Summary).
Proceedings of the CSCW '98, 1998

Considering an Organization's Memory.
Proceedings of the CSCW '98, 1998

1997
Hanging on the 'Wire: A Field Study of an Audio-Only Media Space.
ACM Trans. Comput.-Hum. Interact., 1997

Learning Probabilistic User Profiles: Applications for Finding Interesting Web Sites, Notifying Users of Relevant Changes to Web Pages, and Locating Grant Opportunities.
AI Magazine, 1997

The Do-I-Care Agent: Effective Social Discovery and Filtering on the Web.
Proceedings of the Computer-Assisted Information Retrieval (Recherche d'Information et ses Applications), 1997

Everything you Need To Know About Collaboration and Collaboration Software.
Proceedings of the Pulling Together, 1997

1996
Definitional and contextual issues in organizational and group memories.
IT & People, 1996

Social Acitivity Indicators for Groupware.
IEEE Computer, 1996

Extending CSCW into Domestic Environments (workshop).
Proceedings of the CSCW '96, 1996

Thunderwire: A Field Study of an Audio-Only Media Space.
Proceedings of the CSCW '96, 1996

Answer Garden 2: Merging Organizational Memory with Collaborative Help.
Proceedings of the CSCW '96, 1996

The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System.
Proceedings of the Conference on Human Factors in Computing Systems: Common Ground, 1996

1995
Social Activity Indicators: Interface Components for CSCW Systems.
Proceedings of the 8th Annual ACM Symposium on User Interface Software and Technology, 1995

Memory in the small: an application to provide task-based organizational memory for a scientific community .
Proceedings of the 28th Annual Hawaii International Conference on System Sciences (HICSS-28), 1995

Such easy-to-use systems!: How organizations shape the design and use of online help systems.
Proceedings of the Conference on Organizational Computing Systems, 1995

Collection Maintenance in the Digital Library.
Proceedings of the Second Annual Conference on the Theory and Practice of Digital Libraries, 1995

1994
Definitional and Contextual Issues in Organizational and Group Memories.
Proceedings of the 27th Annual Hawaii International Conference on System Sciences (HICSS-27), 1994

Augmenting the Organizational Memory: A Field Study of Answer Garden.
Proceedings of the CSCW '94, 1994

1990
Augmenting a Window System with Speech Input.
IEEE Computer, 1990

Observations on using speech input for window navigation.
Proceedings of the Human-Computer Interaction, 1990

1989
A Construction Set for Multimedia Applications.
IEEE Software, 1989

1988
The X Toolkit: More Bricks for Building User-Interfaces or Widgets for Hire.
Proceedings of the USENIX Winter Conference. Dallas, Texas, USA, January 1988, 1988


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