Shuangyong Song
Orcid: 0000-0001-7465-1082
According to our database1,
Shuangyong Song
authored at least 57 papers
between 2010 and 2024.
Collaborative distances:
Collaborative distances:
Timeline
Legend:
Book In proceedings Article PhD thesis Dataset OtherLinks
On csauthors.net:
Bibliography
2024
Towards Robustness and Diversity: Continual Learning in Dialog Generation with Text-Mixup and Batch Nuclear-Norm Maximization.
CoRR, 2024
icsPLMs: Exploring Pre-trained Language Models in Intelligent Customer Service (Student Abstract).
Proceedings of the Thirty-Eighth AAAI Conference on Artificial Intelligence, 2024
2023
UMP-MG: A Uni-directed Message-Passing Multi-label Generation Model for Hierarchical Text Classification.
Data Sci. Eng., June, 2023
Mining Interest Trends and Adaptively Assigning SampleWeight for Session-based Recommendation.
CoRR, 2023
Proceedings of the IEEE International Conference on Systems, Man, and Cybernetics, 2023
Mining Interest Trends and Adaptively Assigning Sample Weight for Session-based Recommendation.
Proceedings of the 46th International ACM SIGIR Conference on Research and Development in Information Retrieval, 2023
Proceedings of the Machine Learning and Knowledge Discovery in Databases: Research Track, 2023
Proceedings of the International Neural Network Society Workshop on Deep Learning Innovations and Applications, 2023
Scalable-DSC: A Structural Template Prompt Approach to Scalable Dialogue State Correction.
Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing, 2023
Improving Dialogue Intent Classification with a Knowledge-Enhanced Multifactor Graph Model (Student Abstract).
Proceedings of the Thirty-Seventh AAAI Conference on Artificial Intelligence, 2023
2022
A Two-stage User Intent Detection Model on Complicated Utterances with Multi-task Learning.
Proceedings of the Companion of The Web Conference 2022, Virtual Event / Lyon, France, April 25, 2022
DialCSP: A Two-Stage Attention-Based Model for Customer Satisfaction Prediction in E-commerce Customer Service.
Proceedings of the Machine Learning and Knowledge Discovery in Databases, 2022
Proceedings of the Machine Learning and Knowledge Discovery in Databases, 2022
Correctable-DST: Mitigating Historical Context Mismatch between Training and Inference for Improved Dialogue State Tracking.
Proceedings of the 2022 Conference on Empirical Methods in Natural Language Processing, 2022
Proceedings of the Database Systems for Advanced Applications, 2022
Tracking Satisfaction States for Customer Satisfaction Prediction in E-commerce Service Chatbots.
Proceedings of the 29th International Conference on Computational Linguistics, 2022
ToSA: A Top-Down Tree Structure Awareness Model for Hierarchical Text Classification.
Proceedings of the Web and Big Data - 6th International Joint Conference, 2022
A Multi-Factor Classification Framework for Completing Users' Fuzzy Queries (Student Abstract).
Proceedings of the Thirty-Sixth AAAI Conference on Artificial Intelligence, 2022
Proceedings of the Thirty-Sixth AAAI Conference on Artificial Intelligence, 2022
2021
CoRR, 2021
An Emotional Comfort Framework for Improving User Satisfaction in E-Commerce Customer Service Chatbots.
Proceedings of the 2021 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Industry Papers, 2021
Proceedings of the Database Systems for Advanced Applications, 2021
2020
Int. J. Asian Lang. Process., 2020
TCNN: Triple Convolutional Neural Network Models for Retrieval-based Question Answering System in E-commerce.
CoRR, 2020
CoRR, 2020
Proceedings of the Companion of The 2020 Web Conference 2020, 2020
TCNN: Triple Convolutional Neural Network Models for Retrieval-based Question Answering System in E-commerce.
Proceedings of the Companion of The 2020 Web Conference 2020, 2020
Proceedings of the Companion of The 2020 Web Conference 2020, 2020
Supervised Term Weight Training for Improving Question-Knowledge Matching in Chatbots.
Proceedings of the Companion of The 2020 Web Conference 2020, 2020
Session-Level User Satisfaction Prediction for Customer Service Chatbot in E-Commerce (Student Abstract).
Proceedings of the Thirty-Fourth AAAI Conference on Artificial Intelligence, 2020
2019
Proceedings of the ISWC 2019 Satellite Tracks (Posters & Demonstrations, 2019
2018
Modelling Domain Relationships for Transfer Learning on Retrieval-based Question Answering Systems in E-commerce.
Proceedings of the Eleventh ACM International Conference on Web Search and Data Mining, 2018
Proceedings of the ISWC 2018 Posters & Demonstrations, Industry and Blue Sky Ideas Tracks co-located with 17th International Semantic Web Conference (ISWC 2018), Monterey, USA, October 8th - to, 2018
2017
A simple yet effective method for summarizing microblogging users with their representative tweets.
Proceedings of the 2017 International Conference on Asian Language Processing, 2017
Proceedings of the 2017 International Conference on Asian Language Processing, 2017
Proceedings of the 2017 International Conference on Asian Language Processing, 2017
2016
Proceedings of the 30th Pacific Asia Conference on Language, Information and Computation, 2016
Proceedings of the 12th International Conference on Semantic Systems, 2016
2015
IEEE Trans. Syst. Man Cybern. Syst., 2015
A Feature-based Classification Technique for Answering Multi-choice World History Questions.
CoRR, 2015
Proceedings of the 24th International Conference on World Wide Web Companion, 2015
Proceedings of the 2015 IEEE International Conference on Systems, 2015
Proceedings of the 9th IEEE International Conference on Research Challenges in Information Science, 2015
Improving person name recognition quality in Chinese text with reinforced processing of ambiguities.
Proceedings of the 2015 International Conference on Asian Language Processing, 2015
Proceedings of the Eighth International C* Conference on Computer Science & Software Engineering, 2015
2014
Proceedings of the PRICAI 2014: Trends in Artificial Intelligence, 2014
Proceedings of the 11th NTCIR Conference on Evaluation of Information Access Technologies, 2014
A Feature-based Classification Technique for Answering Multi-choice World History Questions: FRDC_QA at NTCIR-11 QA-Lab Task.
Proceedings of the 11th NTCIR Conference on Evaluation of Information Access Technologies, 2014
Proceedings of the 11th NTCIR Conference on Evaluation of Information Access Technologies, 2014
2013
A new temporal and social PMF-based method to predict users' interests in micro-blogging.
Decis. Support Syst., 2013
2012
Proceedings of the 21st World Wide Web Conference, 2012
Proceedings of the 21st World Wide Web Conference, 2012
Proceedings of the 2012 International Joint Conference on Neural Networks (IJCNN), 2012
2010
Proceedings of the Active Media Technology, 6th International Conference, 2010
Proceedings of the Active Media Technology, 6th International Conference, 2010