Pei-Luen Patrick Rau
Orcid: 0000-0002-5713-8612
According to our database1,
Pei-Luen Patrick Rau
authored at least 213 papers
between 1999 and 2024.
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Bibliography
2024
Effects of Explanation Strategy and Autonomy of Explainable AI on Human-AI Collaborative Decision-making.
Int. J. Soc. Robotics, April, 2024
Int. J. Hum. Comput. Interact., April, 2024
Stickiness formation among mobile apps of different social levels: multigroup analysis using the cognitive-affective-conative framework.
Inf. Technol. People, 2024
Interruption Value Type and Source Matter in Different Phases of an Interruption Process: Emotional/Cognitive Impact and Neural Evidence.
Hum. Factors, 2024
2023
Effects of task structure and attribution target on responsibility attributions in human-robot interaction.
Int. J. Hum. Comput. Stud., August, 2023
Measuring user competence in using artificial intelligence: validity and reliability of artificial intelligence literacy scale.
Behav. Inf. Technol., July, 2023
Harnessing the Visual Salience Effect With Augmented Reality to Enhance Relevant Information and to Impair Distracting Information.
Int. J. Hum. Comput. Interact., April, 2023
Tools or peers? Impacts of anthropomorphism level and social role on emotional attachment and disclosure tendency towards intelligent agents.
Comput. Hum. Behav., 2023
Emotional responses to performance feedback in an educational game during cooperation and competition with a robot: Evidence from fNIRS.
Comput. Hum. Behav., 2023
Proceedings of the Cross-Cultural Design, 2023
SeeCC: An Online Cross-Cultural Communication Aid to Improve Communication and Cooperation Performance.
Proceedings of the Cross-Cultural Design, 2023
Exploring the Influence of Social Interaction Characteristics on Advertising Attitudes Toward Online Video Platform Users.
Proceedings of the Cross-Cultural Design, 2023
Analysis of Perceived Preferences and National Images for Chinese TV Dramas in Southeast Asia.
Proceedings of the Cross-Cultural Design, 2023
Preferences for Chinese TV Dramas and Purchase Intentions of Southeast Asian Audiences.
Proceedings of the Cross-Cultural Design, 2023
Proceedings of the Cross-Cultural Design, 2023
A Study on the Continuous Usage Factors of Perceived Ease of Use, Social Influence, and Performance Expectancy for Elderly People.
Proceedings of the HCI International 2023 - Late Breaking Papers, 2023
2022
Exploring acceptance of intelligent tutoring system with pedagogical agent among high school students.
Univers. Access Inf. Soc., 2022
She is My Confidante! The Impacts of Social Responsiveness and Video Modality on Self-disclosure Toward CG-Based Anthropomorphic Agents in a Smart Home.
Int. J. Soc. Robotics, 2022
Design of Cross-Cultural Communication Supporting System: The Appropriate Level to Provide Cultural Information.
Int. J. Hum. Comput. Interact., 2022
The Magic of Slow-to-Fast and Constant: Evaluating Time Perception of Progress Bars by Bayesian Model.
CoRR, 2022
Proceedings of the Cross-Cultural Design. Interaction Design Across Cultures, 2022
Proceedings of the Cross-Cultural Design. Interaction Design Across Cultures, 2022
Servants, Friends, or Parents? the Impact of Different Social Roles in the Social Web of Things on User Experience.
Proceedings of the HCI International 2022 - Late Breaking Papers. Interaction in New Media, Learning and Games, 2022
Proceedings of the Cross-Cultural Design. Interaction Design Across Cultures, 2022
Investigation on the Spatio-Temporal Mobility and Smartphone Usage of College Students.
Proceedings of the Cross-Cultural Design. Product and Service Design, Mobility and Automotive Design, Cities, Urban Areas, and Intelligent Environments Design, 2022
The "Onion Model of Human Factors": A Theoretical Framework for Cross-Cultural Design.
Proceedings of the Culture and Computing, 2022
Proceedings of the Cross-Cultural Design. Interaction Design Across Cultures, 2022
Proceedings of the Cross-Cultural Design. Interaction Design Across Cultures, 2022
Lyricism and Implicit Emotional Expression of Chinese Popular Music During 2001-2017.
Proceedings of the Cross-Cultural Design. Applications in Learning, Arts, Cultural Heritage, Creative Industries, and Virtual Reality, 2022
2021
"Time to Take a Break": How Heavy Adult Gamers React to a Built-In Gaming Gradual Intervention System.
Proc. ACM Hum. Comput. Interact., 2021
Design, Implementation, and Evaluation of an Information System to Enhance Road Safety Level for Pedestrians in China.
Mob. Inf. Syst., 2021
Talking with an IoT-CA: Effects of the Use of Internet of Things Conversational Agents on Face-to-Face Conversations.
Interact. Comput., 2021
VIARS: An Intelligent Voice Agent to Prevent Inappropriate Content Display for Restricted Users.
Interact. Comput., 2021
Int. J. Soc. Robotics, 2021
Int. J. Soc. Robotics, 2021
A Review and Reappraisal of Social Media Misuse: Measurements, Consequences, and Predictors.
Int. J. Hum. Comput. Interact., 2021
Effect of relative status on responsibility attributions in human-robot collaboration: Mediating role of sense of responsibility and moderating role of power distance orientation.
Comput. Hum. Behav., 2021
Has facial recognition technology been misused? A public perception model of facial recognition scenarios.
Comput. Hum. Behav., 2021
Will you listen to a robot? Effects of robot ability, task complexity, and risk on human decision-making.
Adv. Robotics, 2021
Proceedings of the Cross-Cultural Design. Applications in Arts, Learning, Well-being, and Social Development, 2021
Proceedings of the Cross-Cultural Design. Experience and Product Design Across Cultures, 2021
Proceedings of the Cross-Cultural Design. Applications in Arts, Learning, Well-being, and Social Development, 2021
Proceedings of the Cross-Cultural Design. Experience and Product Design Across Cultures, 2021
Quick Buttons on Map-Based Human Machine Interface in Vehicles is Better or Not: A Cross-Cultural Comparative Study Between Chinese and Germans.
Proceedings of the Culture and Computing. Design Thinking and Cultural Computing, 2021
Proceedings of the Cross-Cultural Design. Experience and Product Design Across Cultures, 2021
Effects of Players' Social Competence on Social Behaviors and Role Choice in Team-Based Multiplayers Online Games.
Proceedings of the Cross-Cultural Design. Experience and Product Design Across Cultures, 2021
Cultural Differences Demonstrated by TV Series: A Cross-Cultural Analysis of Multimodal Features.
Proceedings of the Cross-Cultural Design. Experience and Product Design Across Cultures, 2021
Manage Your Agents: An Automatic Tool for Classification of Voice Intelligent Agents.
Proceedings of the Cross-Cultural Design. Applications in Cultural Heritage, Tourism, Autonomous Vehicles, and Intelligent Agents, 2021
Facial Feature Recognition System Development for Enhancing Customer Experience in Cosmetics.
Proceedings of the Cross-Cultural Design. Experience and Product Design Across Cultures, 2021
Proceedings of the Cross-Cultural Design. Experience and Product Design Across Cultures, 2021
2020
Influence of Native Video Advertisement Duration and Key Elements on Advertising Effectiveness in Mobile Feeds.
Mob. Inf. Syst., 2020
Who Should Provide Clothing Recommendation Services: Artificial Intelligence or Human Experts?
J. Inf. Technol. Res., 2020
Designing a smart information system: the influence of feedback on energy conservation persuasion.
Enterp. Inf. Syst., 2020
Merging and synchronizing corporate and personal voice agents: Comparison of voice agents acting as a secretary and a housekeeper.
Comput. Hum. Behav., 2020
Comput. Educ., 2020
Experimental Analysis of Cultural Factors on Trust in Global Supply Chain Management.
Proceedings of the Cross-Cultural Design. User Experience of Products, Services, and Intelligent Environments, 2020
Proceedings of the Cross-Cultural Design. User Experience of Products, Services, and Intelligent Environments, 2020
Trends in Human-Computer Interaction in the 5G Era: Emerging Life Scenarios with 5G Networks.
Proceedings of the Cross-Cultural Design. User Experience of Products, Services, and Intelligent Environments, 2020
Proceedings of the Cross-Cultural Design. Applications in Health, Learning, Communication, and Creativity, 2020
The Influence of Chinese-English Bilingualism on Rationality in Decision Making Behaviors.
Proceedings of the Cross-Cultural Design. User Experience of Products, Services, and Intelligent Environments, 2020
PIKAR: A Pixel-Level Image Kansei Analysis and Recognition System Based on Deep Learning for User-Centered Product Design.
Proceedings of the Cross-Cultural Design. User Experience of Products, Services, and Intelligent Environments, 2020
Evaluating Trust, Trustworthiness and Bullwhip Effect: A Three-Echelon Supply Chain Interactive Experiment.
Proceedings of the Cross-Cultural Design. User Experience of Products, Services, and Intelligent Environments, 2020
2019
Gait Assessment of Younger and Older Adults with Portable Motion-Sensing Methods: A User Study.
Mob. Inf. Syst., 2019
Effects of Self-Disclosure on Attributions in Human-IoT Conversational Agent Interaction.
Interact. Comput., 2019
Influence of Embodiment and Substrate of Social Robots on Users' Decision-Making and Attitude.
Int. J. Soc. Robotics, 2019
Modality capacity and appropriateness in multimodal display of complex non-semantic information stream.
Int. J. Hum. Comput. Stud., 2019
Int. J. Hum. Comput. Interact., 2019
A comparison of three think-aloud protocols used to evaluate a voice intelligent agent that expresses emotions.
Behav. Inf. Technol., 2019
Does Heat Matter in Phone Usage? Antecedents and Consequences of Mobile Thermal Satisfaction.
Proceedings of the Cross-Cultural Design. Culture and Society, 2019
Impacts of Automation Reliability and Failure Modes on Operators' Performance in Security Screening.
Proceedings of the Engineering Psychology and Cognitive Ergonomics, 2019
Using Psychophysiological Techniques to Evaluate User Experience of Touchscreen Protectors.
Proceedings of the Cross-Cultural Design. Methods, Tools and User Experience, 2019
Effect of Vibrotactile Feedback on Simulator Sickness, Performance, and User Satisfaction with Virtual Reality Glasses.
Proceedings of the Cross-Cultural Design. Methods, Tools and User Experience, 2019
What Makes for Successful Game Storytelling in Different Countries? A Comparison Between Japan, Korea and China.
Proceedings of the Cross-Cultural Design. Culture and Society, 2019
Proceedings of the Cross-Cultural Design. Methods, Tools and User Experience, 2019
Mindfulness Meditation: Investigating Immediate Effects in an Information Multitasking Environment.
Proceedings of the Cross-Cultural Design. Methods, Tools and User Experience, 2019
Proceedings of the HCI International 2019 - Late Breaking Papers, 2019
Effect of Layout on User Performance and Subjective Evaluation in an Augmented-Reality Environment.
Proceedings of the Cross-Cultural Design. Methods, Tools and User Experience, 2019
Can Virtual Reality Satisfy Entertainment Needs of the Elderly? The Application of a VR Headset in Elderly Care.
Proceedings of the Cross-Cultural Design. Culture and Society, 2019
2018
Proceedings of the Cross-Cultural Design. Methods, Tools, and Users, 2018
Proceedings of the Cross-Cultural Design. Methods, Tools, and Users, 2018
Status Effects on Attributions for Online Knowledge Sharing Failures: A Comparison Between Chinese and Korean Cultures.
Proceedings of the Cross-Cultural Design. Methods, Tools, and Users, 2018
Can Virtual Reality Help Children Learn Mathematics Better? The Application of VR Headset in Children's Discipline Education.
Proceedings of the Cross-Cultural Design. Applications in Cultural Heritage, Creativity and Social Development, 2018
International Users' Experience of Social Media: A Comparison Between Facebook and WeChat.
Proceedings of the Cross-Cultural Design. Methods, Tools, and Users, 2018
What Makes for Successful Game Storytelling? A Model for Evaluating Game-Adaptability of Stories in China.
Proceedings of the Cross-Cultural Design. Applications in Cultural Heritage, Creativity and Social Development, 2018
Proceedings of the Cross-Cultural Design. Applications in Cultural Heritage, Creativity and Social Development, 2018
Identifying Design Opportunities for Multilingual Communication at International Courses: A Diary Study.
Proceedings of the Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems, 2018
2017
IEEE Trans. Prof. Commun., 2017
Perceived Mobile Information Security and Adoption of Mobile Payment Services in China.
Int. J. Mob. Hum. Comput. Interact., 2017
Watching a Movie Alone yet Together: Understanding Reasons for Watching Danmaku Videos.
Int. J. Hum. Comput. Interact., 2017
Hum. centric Comput. Inf. Sci., 2017
The Effect of Personality on Online Game Flow Experience and the Eye Blink Rate as an Objective Indicator.
Adv. Hum. Comput. Interact., 2017
Do Consumption Values and Environmental Awareness Impact on Green Consumption in China?
Proceedings of the Cross-Cultural Design, 2017
A Pilot Study of Mining the Differences in Patterns of Customer Review Text Between US and China AppStore.
Proceedings of the Cross-Cultural Design, 2017
Instructional Design and Teaching Effectiveness of SPOCs in Chinese Higher Education.
Proceedings of the Cross-Cultural Design, 2017
A New Method for OTAs to Analyze and Predict Users' Online Behavior Patterns and Preferences.
Proceedings of the Cross-Cultural Design, 2017
Proceedings of the Cross-Cultural Design, 2017
Breakout: Design and Evaluation of a Serious Game for Health Employing Intel RealSense.
Proceedings of the Cross-Cultural Design, 2017
Proceedings of the Advances in Affective and Pleasurable Design, 2017
2016
Univers. Access Inf. Soc., 2016
Why vocal minority dominate Chinese microblog discussions: the influence of status difference.
Int. J. Mob. Commun., 2016
Design and evaluation of a mobile phone-based health intervention for patients with hypertensive condition.
Comput. Hum. Behav., 2016
An Exploratory Study to Measure Excessive Involvement in Multitasking Interaction with Smart Devices.
Cyberpsychology Behav. Soc. Netw., 2016
Proceedings of the Cross-Cultural Design, 2016
Proceedings of the Cross-Cultural Design, 2016
To Save or Not to Save? Let Me Help You Out: Persuasive Effects of Smart Agent in Promoting Energy Conservation.
Proceedings of the Cross-Cultural Design, 2016
Exploration of Smart Phone Knowledge Management Application Design for Nomadic Maintenance Workers.
Proceedings of the Cross-Cultural Design, 2016
Proceedings of the Cross-Cultural Design, 2016
The Management Model Development of User Experience Design in Organization - A Case Study for Taiwan Technology Industry.
Proceedings of the Cross-Cultural Design, 2016
How to Develop a User-Friendly Chinese Hand Input System for the Touch Device? A Case Study.
Proceedings of the Cross-Cultural Design, 2016
Proceedings of the Cross-Cultural Design, 2016
Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing, 2016
2015
Exploring interactive style and user experience design for social web of things of Chinese users: A case study in Beijing.
Int. J. Hum. Comput. Stud., 2015
Int. J. Medical Informatics, 2015
Playing with multiple wearable devices: Exploring the influence of display, motion and gender.
Comput. Hum. Behav., 2015
Trust and online information-sharing in close relationships: a cross-cultural perspective.
Behav. Inf. Technol., 2015
Field Study on College Students' Uses and Gratifications of Multitasking Interaction with Multiple Smart Devices.
Proceedings of the Cross-Cultural Design Applications in Mobile Interaction, Education, Health, Transport and Cultural Heritage, 2015
Proceedings of the Cross-Cultural Design Methods, Practice and Impact, 2015
Physician Communication Behaviors that Predict Patient Trust in Outpatient Departments.
Proceedings of the Cross-Cultural Design Applications in Mobile Interaction, Education, Health, Transport and Cultural Heritage, 2015
Proceedings of the Cross-Cultural Design Applications in Mobile Interaction, Education, Health, Transport and Cultural Heritage, 2015
Proceedings of the Cross-Cultural Design Applications in Mobile Interaction, Education, Health, Transport and Cultural Heritage, 2015
Proceedings of the Cross-Cultural Design Applications in Mobile Interaction, Education, Health, Transport and Cultural Heritage, 2015
How Online Social Network and Wearable Devices Enhance Exercise Well-Being of Chinese Females?
Proceedings of the Cross-Cultural Design Applications in Mobile Interaction, Education, Health, Transport and Cultural Heritage, 2015
Understanding Gratifications of Watching Danmaku Videos - Videos with Overlaid Comments.
Proceedings of the Cross-Cultural Design Methods, Practice and Impact, 2015
Promote Energy Conservation in Automatic Environment Control: A Comfort-Energy Trade-off Perspective.
Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems, 2015
2014
The influence of repetition and time pressure on effectiveness of mobile advertising messages.
Telematics Informatics, 2014
Older Adults' Text Entry on Smartphones and Tablets: Investigating Effects of Display Size and Input Method on Acceptance and Performance.
Int. J. Hum. Comput. Interact., 2014
Int. J. Hum. Comput. Interact., 2014
The Effects of Human Finger and Chinese Character on Chinese Handwriting Performance on Mobile Touch Devices.
Hum. Factors, 2014
Comput. Hum. Behav., 2014
Older adults' use of smart phones: an investigation of the factors influencing the acceptance of new functions.
Behav. Inf. Technol., 2014
Proceedings of the 16th international conference on Human-computer interaction with mobile devices & services, 2014
Proceedings of the Cross-Cultural Design, 2014
When China Encounters Smart TV: Exploring Factors Influencing the User Adoption in China.
Proceedings of the Cross-Cultural Design, 2014
How to Promote Patient Safety in Social Media: A Comparison between Messages in Social Media and Newspapers.
Proceedings of the Cross-Cultural Design, 2014
EEG-Based Measurement of Emotion Induced by Mode, Rhythm, and MV of Chinese Pop Music.
Proceedings of the Cross-Cultural Design, 2014
Culture and Student-Faculty Communication in Higher Education: Implications for the Design of Educational Communication Tools.
Proceedings of the Cross-Cultural Design, 2014
Proceedings of the Cross-Cultural Design, 2014
2013
Comput. Hum. Behav., 2013
Adv. Hum. Comput. Interact., 2013
A Qualitative Study of Older Adults' Acceptance of New Functions on Smart Phones and Tablets.
Proceedings of the Cross-Cultural Design. Methods, Practice, and Case Studies, 2013
Proceedings of the Cross-Cultural Design. Cultural Differences in Everyday Life, 2013
Proceedings of the Cross-Cultural Design. Methods, Practice, and Case Studies, 2013
On Relationship between Self-construal and Individual Behavior in Video-Mediated Multicultural Group Decision Making.
Proceedings of the Cross-Cultural Design. Cultural Differences in Everyday Life, 2013
Proceedings of the Cross-Cultural Design. Methods, Practice, and Case Studies, 2013
Comparison of Trust on Group Buying Websites between American and Chinese Young Adults.
Proceedings of the Cross-Cultural Design. Cultural Differences in Everyday Life, 2013
How to Make Friends in Social Network Service? A Comparison between Chinese and German.
Proceedings of the Cross-Cultural Design. Cultural Differences in Everyday Life, 2013
A Design to Empower Patients in Long Term Wellbeing Monitoring and Chronic Disease Management in mHealth.
Proceedings of the Context Sensitive Health Informatics: Human and Sociotechnical Approaches, 2013
2012
Int. J. Technol. Diffusion, 2012
Int. J. Hum. Comput. Interact., 2012
Are you a trustworthy partner in a cross-cultural virtual environment?: behavioral cultural intelligence and receptivity-based trust in virtual collaboration.
Proceedings of the 4th International Conference on Intercultural Collaboration, 2012
2011
Factors affecting perception of information security and their impacts on IT adoption and security practices.
Int. J. Hum. Comput. Stud., 2011
Int. J. Mob. Commun., 2011
Understanding and Improving Cross-Cultural Decision Making in Design and Use of Digital Media: A Research Agenda.
Int. J. Hum. Comput. Interact., 2011
Proceedings of the Universal Access in Human-Computer Interaction. Context Diversity, 2011
Proceedings of the Internationalization, Design and Global Development, 2011
Proceedings of the Human-Computer Interaction. Users and Applications, 2011
Proceedings of the Internationalization, Design and Global Development, 2011
The Impact of Cultural Differences on Instant Messaging Communication in China and Germany.
Proceedings of the Internationalization, Design and Global Development, 2011
Proceedings of the Internationalization, Design and Global Development, 2011
Proceedings of the Human-Computer Interaction. Design and Development Approaches, 2011
Proceedings of the 2011 ACM Conference on Computer Supported Cooperative Work, 2011
Understanding Online Sociability: Investigations on Sociability Determinants and Cultural Differences in Sociability Perception.
Proceedings of the Social Media Tools and Platforms in Learning Environments., 2011
2010
Interact. Comput., 2010
Int. J. Soc. Robotics, 2010
The Influence of Cultural Differences on the Use of Social Network Services and the Formation of Social Capital.
Int. J. Hum. Comput. Interact., 2010
Effects of communication style and time orientation on notification systems and anti-virus software.
Behav. Inf. Technol., 2010
Behav. Inf. Technol., 2010
Proceedings of the 5th ACM/IEEE International Conference on Human Robot Interaction, 2010
Building Your Own Tangible Virtual World: A Design of an RFID-Based Tabletop Game Platform.
Proceedings of the 2010 Third IEEE International Conference on Digital Game and Intelligent Toy Enhanced Learning, 2010
How socio-economic structure influences rural users' acceptance of mobile entertainment.
Proceedings of the 28th International Conference on Human Factors in Computing Systems, 2010
Proceedings of the 28th International Conference on Human Factors in Computing Systems, 2010
2009
Proceedings of the Universal Access Handbook., 2009
Visual search-based design and evaluation of screen magnifiers for older and visually impaired users.
Int. J. Hum. Comput. Stud., 2009
Int. J. Hum. Comput. Interact., 2009
Int. J. Hum. Comput. Interact., 2009
Effects of communication style and culture on ability to accept recommendations from robots.
Comput. Hum. Behav., 2009
Design and evaluation of smart home user interface: effects of age, tasks and intelligence level.
Behav. Inf. Technol., 2009
Responsiveness to robots: effects of ingroup orientation & communication style on HRI in china.
Proceedings of the 4th ACM/IEEE International Conference on Human Robot Interaction, 2009
Proceedings of the Engineering Psychology and Cognitive Ergonomics, 2009
Proceedings of the Universal Access in Human-Computer Interaction. Intelligent and Ubiquitous Interaction Environments, 2009
Proceedings of the Human-Computer Interaction. Ambient, 2009
2008
Relationship between the level of intimacy and lurking in online social network services.
Comput. Hum. Behav., 2008
Using mobile communication technology in high school education: Motivation, pressure, and learning performance.
Comput. Educ., 2008
Behav. Inf. Technol., 2008
Proceedings of the International Conference on Advances in Computer Entertainment Technology, 2008
2007
Int. J. Hum. Comput. Interact., 2007
Proceedings of the Entertainment Computing, 2007
Proceedings of the Human-Computer Interaction. Interaction Design and Usability, 2007
Proceedings of the Human-Computer Interaction. Interaction Design and Usability, 2007
The Impact of Moving Around and Zooming of Objects on Users' Performance in Web Pages: A Cross-Generation Study.
Proceedings of the Human-Computer Interaction. Interaction Design and Usability, 2007
Proceedings of the Human-Computer Interaction. HCI Applications and Services, 2007
Proceedings of the Human-Computer Interaction. Interaction Design and Usability, 2007
Proceedings of the Human-Computer Interaction. HCI Applications and Services, 2007
Proceedings of the Human-Computer Interaction. Interaction Design and Usability, 2007
Proceedings of the Human-Computer Interaction. HCI Applications and Services, 2007
Proceedings of the Human-Computer Interaction. Interaction Design and Usability, 2007
2006
Int. J. Hum. Comput. Stud., 2006
Cyberpsychology Behav. Soc. Netw., 2006
A study of presentations of mobile web banners for location-based information and entertainment information websites.
Behav. Inf. Technol., 2006
2004
Interact. Comput., 2004
Preferences of young children regarding interface layouts in child community web sites.
Interact. Comput., 2004
2003
A study of the cultural effects of designing a user interface for a web-based service.
Int. J. Serv. Technol. Manag., 2003
2001
Developing guidelines for designing usable web pages for older Chinese adults.
Proceedings of the Universal Access In HCI: Towards an Information Society for All, 2001
1999
Likes and dislikes of electronic mail addresses: a users' survey.
Proceedings of the Human-Computer Interaction: Communication, 1999